Robin Perry
Durham,NC
Summary
Ambitious Mental Health professional with 20+ years of extensive work in the mental health profession. Innate ability to establish rapport with clients, effectively develop professional and therapeutic relationships. Self -driven and can also work with a team.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Care Manager I Waiver/I-DD
Alliance Health
Morrisville, NC
06.2023 - Current
- Complete all assessments to identify whether member is receiving the services which will best match their identified needs
- Complete required screening tools
- Conducts service monitoring visits
- Ensures that providers are informed of cross service interventions
- Trouble shoots member specific quality of care concerns with provider
- Consistently evaluate appropriateness of services and ensure implementation of plan of care through information gathering and assessment at defined frequency of contact based on risk stratification
- Submits required documentation to UM to ensure timely delivery of services and trouble shoot until authorization is obtained.
- Submit referrals to the Transition Coordinator when a physical health or behavioral health need indicates medical and/or pharmaceutical complexity.
Care Worker
Alliance Health
Morrisville, NC
12.2021 - 05.2023
- Completes all assessments to identify whether member is receiving the services which will best match their identified needs
- Complete required screening tools
- Conducts service monitoring tools
- Ensures that providers are informed pf cross service interventions
- Trouble shoots member specific quality of care concerns with provider
Vocational Specialist/ACTT
B&D Integrated Health Services
Durham, NC
01.2014 - 11.2021
- Responsible for assessing vocational/educational attitudes and interests.
- Coordination of traditional and non-traditional job development activities, job placement, supported employment, etc.
- Deliver services to clients as required by ACTT service definition.
- Work cooperatively with the team and family in the provision of services to meet the goals developed in the person centered plan.
Community Employment Specialist/Job Coach
Community Workforce Solutions
Henderson, NC
10.2012 - 12.2013
- Provided job development/placement services, job coaching, job support counseling and follow up services to individuals who require specialized assistance in order to become job ready, as well as to obtain/maintain employment.
Developmental Disability Coordinator
ValueOptions
Morrisville, NC
10.2006 - 01.2011
- Provided assessments, referrals and counseling for mental retardation and developmentally disabled needs.
- Conducted telephone assessments, collected sufficient clinical information to make appropriate referral and certification decision for urgent referrals that require an alternative level of care.
- Made appropriate certification decisions based on the State of North Carolina requirements.
- Evaluated clinical appropriateness of treatment.
Support Broker/Case Manager
The Arc of NC
HENDERSON, NC
02.2006 - 10.2006
- Monitored implementation od services for people with developmental disabilities and/or mental illnesses, ensuring that supports are contributing to progress.
- Linked, arranged, monitored, assessed and advocated for services.
- Provided CAP-MR/DD services.
Case Manager
Genesis House
Gastonia, NC
02.2005 - 02.2006
- Monitored implementation of services for people with developmental disabilities and/or mental illnesses, ensured that supports are contributed to progress or that adjustments are made to effect positive change.
- Linked, arranged, monitored, assessed and advocated for services.
- Provided CAP-MR/DD services.
Customer Support Professional/Case Manager
Pathways MHDDSA/Footprints Carolina, Inc.
Gastonia, NC
12.2003 - 02.2005
- Monitored implementation of services for people with developmental disabilities and/or mental illnesses, ensured that supports are contributed to progress or that adjustments are made to effect positive change.
- Linked, arranged, monitored, assessed and advocated for services.
- Provided CAP-MR/DD services.
Directs Supports Coordinator
Residential Services, Inc.
Chapel Hill, NC
09.2002 - 12.2003
- Shift leader, provided training and supervision to residents with developmental disabilities and to staff.
- Responsible for all aspects of the home.
Directs Support Professional
Residential Services, Inc.
Chapel Hill, NC
08.2002 - 09.2002
- Provided training and support to individuals with developmental disabilities.
- Provided direct personal care.
Residential Counselor
DGI Corp of North Carolina
Charlotte, NC
11.2001 - 08.2002
- Implemented a variety of innovative, comprehensive case management methodologies that are designed for youth to overcome their challenges.
Rehab Therapy Technician
John Umstead Hospital (Children Psyc.)
Butner, NC
07.2001 - 09.2001
- Planned and implemented therapeutic activities for a population of male female adolescents who are behaviorally handicapped and/or emotionally disturbed.
Respite Care Provider
Carolinas' Caring Connection
Charlotte, NC
05.2001 - 05.2001
- Provided temporary relief to families from the care and management of MR/DD clients.
Developmental Specialist II
Lifespan at Lakeview
Charlotte, NC
03.2000 - 05.2001
- Assisted supervisor in Afternoon Enrichment Program. Supervised, monitored and assisted people with disabilities in reaching their daily goals.
Education
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Charlotte, NC05.2001
Skills
- Organizational abilities
- Self-directed mindset
- Effective listening
- Problem-solving skills
- Customer Service Skills
- Creativity
Certification
CPR/First Aide Certified
NCI Certified
Motivational Interviewing
ACTT 101
Timeline
Care Manager I Waiver/I-DD
Alliance Health
06.2023 - Current
Care Worker
Alliance Health
12.2021 - 05.2023
Vocational Specialist/ACTT
B&D Integrated Health Services
01.2014 - 11.2021
Community Employment Specialist/Job Coach
Community Workforce Solutions
10.2012 - 12.2013
Developmental Disability Coordinator
ValueOptions
10.2006 - 01.2011
Support Broker/Case Manager
The Arc of NC
02.2006 - 10.2006
Case Manager
Genesis House
02.2005 - 02.2006
Customer Support Professional/Case Manager
Pathways MHDDSA/Footprints Carolina, Inc.
12.2003 - 02.2005
Directs Supports Coordinator
Residential Services, Inc.
09.2002 - 12.2003
Directs Support Professional
Residential Services, Inc.
08.2002 - 09.2002
Residential Counselor
DGI Corp of North Carolina
11.2001 - 08.2002
Rehab Therapy Technician
John Umstead Hospital (Children Psyc.)
07.2001 - 09.2001
Respite Care Provider
Carolinas' Caring Connection
05.2001 - 05.2001
Developmental Specialist II
Lifespan at Lakeview
03.2000 - 05.2001
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
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