Dynamic Home Care Supervisor at Wynn-Reeth, with 19 Years Of Supervisory experience. skilled in client advocacy and team management. Enhanced patient outcomes through innovative care strategies and rigorous compliance with healthcare regulations. Proven ability to foster teamwork and improve service delivery, ensuring high standards of care while maintaining patient confidentiality.
Experienced with managing home care services and ensuring client well-being. Utilizes leadership and communication skills to coordinate care teams and address client needs effectively. Track record of maintaining high standards in client support and team collaboration.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Home Care Supervisor DD
Wynn-Reeth
02.2008 - Current
Established regular team meetings for caregivers to foster a sense of community, share best practices, and address any issues or concerns.
Ensured quality care delivery by conducting regular audits, identifying areas of improvement, and implementing corrective actions as needed.
Promoted a safe and healthy environment for both clients and staff by enforcing infection control procedures and maintaining clean workspaces.
Advocated for clients'' needs with healthcare providers and insurance companies to ensure appropriate services were authorized and accessible.
Money Management
Collaborated with multidisciplinary teams to develop comprehensive care strategies for patients with complex needs.
Assisted in developing policies, procedures, and protocols that aligned with industry best practices and upheld organizational values.
Streamlined home care operations by coordinating staff schedules, optimizing resource allocation and improving communication among team members.
Improved patient outcomes with thorough assessments, timely interventions, and diligent monitoring of progress.
Fostered positive relationships with clients'' families through open communication channels, addressing concerns promptly, and involving them in care decisions whenever possible.
Provided ongoing training and development opportunities to caregivers, enhancing their skills and knowledge in home care practices.
Oversaw daily operations of multiple cases simultaneously while maintaining high standards of service delivery across all client engagements.
Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance.
Resolved customer complaints or problems to decrease escalation issues to corporate.
Trained service staff on latest policies and procedures.
Inspected equipment to maintain proper functioning during peak activity.
Implemented strategies to enable team members to provide quality services to clients.
Assigned duties or work schedules to employees for adequate shift coverage.
Facilitated communication between team members, clients and families.
Ordered materials, supplies or equipment for special projects.
Enhanced patient satisfaction by implementing individualized care plans and providing consistent support.
Implemented innovative solutions to common challenges faced within the homecare setting to improve overall efficiency in service provision.
Maintained compliance with federal, state, and local regulations governing home care services while ensuring operational excellence within the organization.
Correctional Officer
Erie Co Juvenile Justice Center
04.2003 - 10.2006
Bolstered team morale and cooperation through effective leadership and communication.
Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
Fostered supportive environment for inmate rehabilitation with educational and vocational training programs.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Responded to inquiries from inmates and other members of public.
Restrained juvenile inmates when disturbances required physical intervention.
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Promoted inmate welfare by monitoring and addressing health concerns promptly.
Mitigated potential security breaches with vigilant contraband detection practices.
Supported reentry programs that prepared inmates for successful integration into society.
Improved compliance with state and federal regulations by updating and enforcing facility policies.
Reduced inmate altercations through proactive conflict resolution strategies.
Ensured security of facility perimeter by conducting routine patrols.
Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Streamlined inmate check-in and processing, increasing efficiency.
Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
Maintained detailed records of inmate behavior and activity, contributing to facility security.
Facilitated effective emergency response drills, preparing staff for potential crises.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Administered drug tests to inmates.
Coordinated with other law enforcement personnel to exchange information.
Interviewed inmates to obtain information and evidence.
Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Correctional Officer
Toledo Correctional Institution
01.2001 - 04.2003
Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Promoted inmate welfare by monitoring and addressing health concerns promptly.
Mitigated potential security breaches with vigilant contraband detection practices.
Supported reentry programs that prepared inmates for successful integration into society.
Improved compliance with state and federal regulations by updating and enforcing facility policies.
Reduced inmate altercations through proactive conflict resolution strategies.
Ensured security of facility perimeter by conducting routine patrols.
Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
Contributed to policy development, ensuring alignment with best practices in corrections management.
Enhanced facility safety by conducting regular and thorough cell inspections.
Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Streamlined inmate check-in and processing, increasing efficiency.
Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
Maintained detailed records of inmate behavior and activity, contributing to facility security.
Facilitated effective emergency response drills, preparing staff for potential crises.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Made rounds at specified intervals and conducted head counts and roll calls.
Supervised inmates during meals, recreation and other activities.
Documented inmate behavior and activities in logbooks.
Transported inmates to and from court hearings, medical appointments and other locations.
Investigated and responded to incidents of inmate misconduct.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Established positive working relationships and maintained boundaries with resident offenders.
Built solid relationships with staff and residents to keep institution safe and secure.
Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
Interviewed inmates to obtain information and evidence.
Administered drug tests to inmates.
Coordinated with other law enforcement personnel to exchange information.
Correctional Officer
Erie Co Sheriffs Dept
10.2000 - 01.2001
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Enhanced facility security by conducting regular inspections and addressing potential risks.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Observed behavior of residents individually and in groups.
Completed intake paperwork, fingerprints, and searches.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Booked new inmates into facility and processed inmates for release.
Interviewed inmates to obtain information and assess needs.
Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Received and accounted for personal possessions and determined inmate work assignments.
Monitored surveillance equipment to detect and prevent unauthorized activities.
Pact RN- Case Manager at Louis Stokes Cleveland VA Medical Center, Sandusky Outpatient ClinicPact RN- Case Manager at Louis Stokes Cleveland VA Medical Center, Sandusky Outpatient Clinic