Robin Petti
Kings Mountain
Summary
Adaptable professional with a versatile background in retail and customer service. Known for strong decision-making and attention to detail, contributing to enhanced operational efficiency and customer satisfaction. Ready to leverage expertise to support team goals and drive business success.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Personal Shopper
Walmart
11.2022 - Current
- Curated personalized shopping experiences by understanding customer preferences and product availability.
- Assisted customers in locating items throughout the store, enhancing overall shopping satisfaction.
- Implemented efficient organization of products to streamline shopping process and reduce search time.
- Developed expertise in Walmart's inventory management system to ensure accurate stock levels and product accessibility.
- Trained new staff on customer service protocols and best practices for effective personal shopping assistance.
Trim Box Operator
NVRINC
06.2021 - 10.2022
- Operated heavy machinery to ensure efficient production processes.
- Monitored equipment performance to maintain optimal operational standards.
- Collaborated with cross-functional teams to streamline workflows and enhance productivity.
Retail Merchandiser
Premium Retail Services Inc
03.2017 - 08.2021
- Designed and executed effective merchandising strategies to enhance product visibility and drive sales.
- Conducted regular store visits to assess presentation effectiveness and recommend adjustments for improved results.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Personal Trainer
Lifetime Fitness Clubs
01.2016 - 08.2017
- Developed personalized fitness programs tailored to client goals and abilities.
- Conducted individual and group training sessions promoting strength, endurance, and flexibility.
- Monitored client progress, adjusting programs to ensure consistent improvement and motivation.
- Provided nutritional guidance and support, enhancing overall wellness strategies for clients.
Technician/HVAC Installer
Stuart Mechanical
04.2014 - 01.2016
- Operated and maintained HVAC systems to ensure optimal performance and efficiency.
- Diagnosed mechanical issues promptly, implementing effective solutions to minimize downtime.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
Basic AC Systems Design/ Ac Electrical Technician - HVAC
Lanier Technical College
Oakwood, GASkills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Flexible schedule
- Heavy lifting
- Upbeat and outgoing attitude
- Lift up to 85 pounds
- Deadline driven
- Time management
Certification
Certified of special congressional recognition
Timeline
Personal Shopper
Walmart
11.2022 - Current
Trim Box Operator
NVRINC
06.2021 - 10.2022
Retail Merchandiser
Premium Retail Services Inc
03.2017 - 08.2021
Personal Trainer
Lifetime Fitness Clubs
01.2016 - 08.2017
Technician/HVAC Installer
Stuart Mechanical
04.2014 - 01.2016
Basic AC Systems Design/ Ac Electrical Technician - HVAC
Lanier Technical College