Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Robin Piccolo

Fountain Hills,AZ

Summary

After serving the Scottsdale community for over four years the Covid-19 virus forced us to shut our doors. I humbly submit my resume as I return to the workforce seeking to fully utilize my training and skills, while committing to making a significant contribution to the success of your organization. Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere

Overview

30
30
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

WekoPa Casino Resort
04.2025 - Current
  • Manages and oversees daily operations of a busy sports betting restaurant and bar. Responsible for overseeing entire staff, daily operations and customer service.
  • Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
  • Collaborated with other supervisors and managers to develop cross-training programs, enhancing employee versatility and reducing downtime during staff absences or turnover periods.

Private Caregiver

Care.com
02.2023 - Current
  • Formerly trained EMT and PCNA with a valid fingerprint clearance card.
  • Currently certified: BLS, Adult, Child and Infant CPR, Emergency Basic First Aid Blood Born Pathogens, Cognitive AED Training, Safety and Falls.
  • Provides , individual, professional, personally catered care giving services.
  • Assisted clients with mobility and medication management, adapting approaches based on individual needs.
  • Assisted clients with daily living activities for improved quality of life.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Provided safe mobility support to help patients move around personal and public spaces.

Inside Commercial Sales

Waste Management
09.2020 - 02.2023
  • Inside commercial sales associate for Waste Management.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Skilled at working independently and collaboratively in a team environment.

Restaurant Owner/Operator • Sole Business Owner

Piccolo's
10.2020 - 03.2021
  • Oversaw daily operations, ensuring high-quality service and customer satisfaction.
  • Developed and implemented strategic marketing initiatives to enhance brand visibility.
  • Managed inventory control processes, reducing waste and optimizing supply chain efficiency.
  • Trained and mentored staff, fostering a collaborative and productive work environment.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.

Business Owner/Partner • Business Owner/partner

Remedi Spa
03.2004 - 05.2007
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
  • Developed strategic business plan, guiding company towards sustainable growth and profitability.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Led strategic initiatives to enhance client satisfaction and retention at Remedi Spa.
  • Developed and implemented training programs for staff, improving service delivery and team performance.

Area Sales Supervisor NY/NJ

Bally Total Fitness
06.1995 - 02.2004
  • Developed and implemented sales strategies to enhance market penetration and drive revenue growth.
  • Led a team of sales representatives, providing training and guidance to optimize performance.
  • Collaborated with cross-functional teams to align sales initiatives with overall business objectives.
  • Conducted regular performance reviews to identify areas for improvement within the sales team.
  • Led sales region to increase sales and boost team morale.
  • Enhanced communication within the team through regular meetings focused on progress updates, brainstorming sessions, or problem-solving discussions.
  • Exceeded quarterly sales targets consistently by developing innovative strategies tailored to regional needs.

Education

High School - undefined

Plymouth North High School
Plymouth, MA

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Cape Cod Community College
Cape Cod, MA

Skills

  • Caregiving
  • Salesforce
  • PCA/CNA (expired)
  • Bartending
  • Sales Management
  • Business Development
  • Profit & Loss
  • Inventory
  • Culinary Restaurant & Kitchen Management Experience
  • Supervising Experience
  • Payroll
  • Sales and Marketing
  • Inside Sales
  • Food Safety
  • Restaurant Management
  • EMT (trained)

Certification

  • Certified Fitness Instructor
  • Food Handler Certification
  • CNA
  • BLS Certification
  • MAST Permit
  • First Aid Certification

Timeline

Food and Beverage Supervisor

WekoPa Casino Resort
04.2025 - Current

Private Caregiver

Care.com
02.2023 - Current

Restaurant Owner/Operator • Sole Business Owner

Piccolo's
10.2020 - 03.2021

Inside Commercial Sales

Waste Management
09.2020 - 02.2023

Business Owner/Partner • Business Owner/partner

Remedi Spa
03.2004 - 05.2007

Area Sales Supervisor NY/NJ

Bally Total Fitness
06.1995 - 02.2004

High School - undefined

Plymouth North High School

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Cape Cod Community College
Robin Piccolo