Robin Ribweiro
Pembroke,MA
Summary
I have experience working at Healthtrax Health and wellness center.My Main Job was working the welcome center (Front Desk) from 2003-2009.I love the environment and Greeting Clients with positivity and Enthusiasm.
Skilled in delivering high-quality customer service, with solid experience in retail and hospitality sectors. Strengths include active listening, problem-solving skills, and the ability to handle multiple tasks simultaneously. Previous roles have been marked by consistently improving customer satisfaction scores and fostering positive relationships with customers.
Overview
6
6
years of professional experience
Work History
Customer Server
Cadets Enterprise
Pembroke, MA
02.2019 - Current
- Greeted customers in a friendly and professional manner.
- Provided excellent customer service to all patrons.
- Took orders from customers accurately and efficiently.
- Assisted customers with menu selections based on their preferences.
- Resolved customer complaints in a timely fashion.
- Ensured compliance with health department regulations and safety standards.
- Communicated effectively with co-workers to ensure smooth operations during peak hours.
Customer Service Representative
Clean And Crisp Professional Services
Rockland, Massachusetts
09.2022 - 02.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Graduated in Distributive Ed -
South Eastern Regional Voch Tech
Easton, Ma05-1987
Skills
- Highly regarded for Customer service skills
- Daily Cash Balance
- Ability to solve Problems Quickly and efficiently
Timeline
Customer Service Representative
Clean And Crisp Professional Services
09.2022 - 02.2024
Customer Server
Cadets Enterprise
02.2019 - Current
Graduated in Distributive Ed -
South Eastern Regional Voch Tech
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