Robin Samples
Altamonte Springs,FL
Summary
Experienced customer service and teller professional with a strong background in cash handling, order processing, and issue resolution. Known for accuracy, calm communication, and reliable support in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Geo Med, LLC
Lake Mary, Florida
02.2016 - 04.2026
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered Geo Med customer calls about medical supply orders and service questions.
- Resolved shipment issues by keeping clients informed on order status changes.
- Processed product requests using company records and customer service systems.
- Developed strong customer relationships to encourage repeat business.
- Tracked orders from initiation to completion to ensure timely delivery.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Teller
Chase
Longwood, Florida
02.2009 - 01.2016
- Handled large volumes of currency quickly and accurately with minimal errors.
- Processed cash checks and withdrawal transactions for Chase Banking Center customers.
- Provided customer support for account questions and banking needs.
- Applied Chase policies for fraud prevention and transaction compliance.
- Promoted Chase deposit, savings, and credit card products to enhance customer financial solutions.
- Managed secure cash shipments to maintain inventory levels. and followed secure vault procedures with care.
- Built and maintained client relationships through personalized interactions, fostering customer loyalty.
Teller
Regions
Columbus, Georgia
04.2006 - 01.2008
- Provided customer service for account inquiries and banking needs, ensuring customer satisfaction.
- Processed cash, checks, and withdrawals for Regions banking center customers.
- Balanced teller drawer, verifying currency against daily transaction records for accuracy.
- Followed Regions policies for fraud prevention and transaction compliance.
- Marketed banking products to customers, highlighting benefits and features.
Education
High School Diploma -
Maynard Evan’s High School
Orlando, FL06-1990
Skills
- Customer service
- Call handling
- Customer assistance
- Customer communication
- Relationship management
- Order processing
- Order tracking
- Payment processing
- Transaction processing
- Inventory management
- Cash handling
- Point of sale
- Loss mitigation
- Sales support
- Sales goals attainment
- Product advising
- Product demonstrations
- Stock replenishment
- Stocking and receiving
- Store opening and closing
- Service systems
- Policy adherence
- Detail orientation
- Teamwork
- CRM software
- Stocking and receiving
- Store opening and closing
- Transaction processing
Timeline
Customer Service Representative
Geo Med, LLC
02.2016 - 04.2026
Teller
Chase
02.2009 - 01.2016
Teller
Regions
04.2006 - 01.2008
High School Diploma -
Maynard Evan’s High School