Robin Sams
Weirton
Summary
Resourceful Shift Manager known for high productivity and efficient task completion. Skilled in team leadership, operational management, and conflict resolution. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve company goals.
Overview
15
15
years of professional experience
Work History
Shift Manager
Mountaineer Casino
New Cumberland
07.2007 - 08.2022
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
- Ensured compliance with safety regulations and company policies.
- Provided excellent customer service by responding promptly to inquiries from customers or team members.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
Education
High School Diploma -
Harrisville High School
Harrisville06-1977
Skills
- Performance evaluation
- Team building
- Effective communication
- Problem solving
- Team supervision
- Team leadership
- Employee development
- Employee motivation
- Policy enforcement
- Performance coaching
- Customer satisfaction
References
References available upon request.
Timeline
Shift Manager
Mountaineer Casino
07.2007 - 08.2022
High School Diploma -
Harrisville High School
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