Summary
Overview
Work History
Education
Skills
Education Certifications
Timeline
Generic

Robin Snezek

Sheffield Lake,OH

Summary

Credit and AR professional with 6 years of financial operations experience and 22 years in customer-focused roles. Skilled in AR cash applications, bank reconciliation, and mentoring peers, with a track record of improving accuracy, streamlining processes, and supporting cross-functional teams.

Overview

12
12
years of professional experience

Work History

Representative

New York Life Insurance Company
06.2024 - Current
  • Support both contact center and mailroom functions by handling policy inquiries, digital indexing, and document processing for accurate records.
  • Maintain compliance and detailed records while assisting multiple teams, demonstrating adaptability and reliability across departments.

Credit Clerk / Executive Administrative Assistant / AR Cash Application

Emerson Professional Tools/Ridgid
01.2018 - 06.2024
  • Applied cash receipts and reconciled daily bank payments for high-volume B2B accounts, ensuring AR ledger accuracy.
  • Generated and maintained AR aging reports to support collections and credit decisions.
  • Resolved discrepancies between bank deposits and AR records, improving financial accuracy and internal controls.
  • Provided administrative support for senior leadership, including calendar management, travel, and expenses.

Intake Representative

Spielberger Law Group
04.2016 - 02.2017
  • Processed 150+ client evaluations weekly with accuracy and speed.
  • Managed calls and maintained detailed Excel logs to support case documentation.

Customer Service Representative

Vitamix Corporation
09.2013 - 04.2016
  • Selected to assist peers in a dedicated department, providing real-time guidance on complex customer questions.
  • Handled escalations, fraud checks, shipping claims, call tags, and inter-department communications.
  • Consistently exceeded benchmarks while resolving 200+ customer inquiries weekly.

Education

High School Diploma - undefined

Brookside High School
01.2003

Managing Cosmetology License - undefined

Lorain County JVS
01.2003

Skills

AR cash applications

Education Certifications

  • High School Diploma, Brookside High School, 2003
  • Managing Cosmetology License, Lorain County JVS, 2003, Inactive

Timeline

Representative

New York Life Insurance Company
06.2024 - Current

Credit Clerk / Executive Administrative Assistant / AR Cash Application

Emerson Professional Tools/Ridgid
01.2018 - 06.2024

Intake Representative

Spielberger Law Group
04.2016 - 02.2017

Customer Service Representative

Vitamix Corporation
09.2013 - 04.2016

High School Diploma - undefined

Brookside High School

Managing Cosmetology License - undefined

Lorain County JVS
Robin Snezek