Robin VanTil
Iron River,WI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant
St. Lukes Hospital
Superior, WI
06.2018 - 04.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
Medical Assistant
Essentia Health
Duluth, MN
05.2013 - 06.2018
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared initial patient charts for admission.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Ordered and prepared reagents and supplies.
Hairstylist
Northern Hair And Tanning
Iron River, WI
01.2008 - 05.2013
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Counted and documented opening and closing cash amounts daily.
- Organized sales area and work station to showcase products and boost sales.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Permed, relaxed and bleached hair for customers daily.
- Distributed business cards outside of salon to generate new business.
- Completed in-home services for elderly clients unable to travel to salon.
Education
Certificate of Medical Assisting - Health Management And Clinical Assistance
Wisconsin Indianhead Technical College
Shell Lake, WI05.2013
Liceinse For Hairstylist - Hair
Chic University
Grand Rapids, MI06.1987
Skills
- X-Ray Processing
- Coordinating Drug Refills
- Social Perceptiveness
- Routine Laboratory Testing
- Examination Preparation
- Updating Medical Records
- Patient Relations
- Completing Insurance Forms
- Problem Anticipation and Resolution
- Multi-Line Telephone System Operation
- Wound Care
- Cleaning and Organizing
- Clinical and Operational Judgement
- Pharmacy Relations
- Treatment Room Preparation
- Electronic Charting
- Medical History Collection
- Height and Weight Measurement
- Medical Histories and Vital Statistics
- Removing Sutures
- Charting Expertise
- Medical Procedures Understanding
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
St. Lukes Hospital
06.2018 - 04.2022
Medical Assistant
Essentia Health
05.2013 - 06.2018
Hairstylist
Northern Hair And Tanning
01.2008 - 05.2013
Certificate of Medical Assisting - Health Management And Clinical Assistance
Wisconsin Indianhead Technical College
Liceinse For Hairstylist - Hair
Chic University
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