Robin Warren
Lake Elsinore,CA
Summary
Looking for a company where I can grow and use the skills that I have obtained in previous positions in customer service and management. I am motivated and take pride in my job.
Overview
22
22
years of professional experience
Work History
Optician
California Eye Pros
12.2017 - Current
- Customer service, answering heavy phone calls, and collection of payment.
- Sales and dispensing of eye glasses and contacts.
- Educating patients on benefits to achieve their best vision for their lifestyle needs, including working alongside doctors.
- Adjustments and repair of eyewear.
- Checking in patients glasses for accuracy and troubleshooting prescription complications.
- Looking up patient vision insurance and billing for services.
Optician/Third Key
National Vision Inc.
10.2005 - 12.2017
- Oversee and supervise associates.
- Inventory of new merchandise.
- Customer service, sales of eyewear and lens material, and looking up insurance plans.
- Adjustments and repair of eyewear, including troubleshooting.
- Checking in eyewear for accuracy.
- Answered phones, dispense of eyewear, and collection of payment.
Support Specialist II
Washington Mutual
10.2001 - 10.2005
- Coordinated courier services for various departments within the company.
- Tracked lost items (i.e. checks, deposits, withdrawals, interoffice mail).
- Handled and logged heavy phone calls and resolved customer service concerns.
Education
LVN - Licensed Vocational Nurse
Summit Career College
Colton, CA01.2012
High School Diploma -
Westminster High School
Westminster, CA06.1977
Skills
- Strong Customer Service
- Knowledge of various computer software systems
- Troubleshooting
- Leadership, communication, and teamwork skills
Timeline
Optician
California Eye Pros
12.2017 - Current
Optician/Third Key
National Vision Inc.
10.2005 - 12.2017
Support Specialist II
Washington Mutual
10.2001 - 10.2005
LVN - Licensed Vocational Nurse
Summit Career College
High School Diploma -
Westminster High School
Similar Profiles
LeAndra JohnsonLeAndra Johnson
Ophthalmic Technician at California Eye ProsOphthalmic Technician at California Eye Pros
Amairani BeltranAmairani Beltran
Optical Lab Manager at Eye Pros LabOptical Lab Manager at Eye Pros Lab
Gwendalin ChesleyGwendalin Chesley
Optometric Technician at The Eye ProsOptometric Technician at The Eye Pros
Ernesto MejiaErnesto Mejia
Science Teacher (7th and 8th Grade) at Colton Joint Unified School DistrictScience Teacher (7th and 8th Grade) at Colton Joint Unified School District
Michelle CervantesMichelle Cervantes
General Educaton Teacher at Riverside Unified School DistrictGeneral Educaton Teacher at Riverside Unified School District