Robin Weaver
Germantown,OH
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
32
32
years of professional experience
Work History
Customer Account Services
Farmers & Merchants Bank
04.2021 - Current
- Backup for the Assistant Branch Manager
- Processing patron money transactions
- Balancing daily cash transactions, the vault and coin machine
- Handling and disseminating customer discrepancies and disputes
- Receiving, posting and receipting of loan payments
- Fielding incoming phone calls and inquiries
- Opening new patron accounts
- Data entry
Branch Service Manager
Huntington Bank
04.2005 - Current
- Processing patron money transactions.
- Assessing and ordering appropriate monies for branch stock.
- Balancing daily cash transactions and maintaining monthly financial audits.
- Handling and disseminating customer discrepancies and disputes.
- Managing the opening and closing of branch location.
- Receiving, posting, and receipting of loan payments.
- Fielding incoming phone calls and inquiries.
- Managing and scheduling of teller staff.
Assistant Manager
G. Thanks
07.1993 - 01.2005
- Managed inventory and ordered merchandise for store stock.
- Balanced daily cash transactions and made daily deposits to bank.
- Assisted customers with merchandise, purchases, and other general customer service duties.
- Interviewed and hired potential new employees.
- Employee management and scheduling.
Education
Diploma -
Valley View High School
Germantown, Ohio01.1990
Skills
- Accuracy and attention to detail
- Customer service (in person & telephone)
- Multi-tasking
- Defusing intense situations and highly emotional patrons while maintaining professionalism and empathy
- Under-pressure problem solving
- Prioritizing tasks
Timeline
Customer Account Services
Farmers & Merchants Bank
04.2021 - Current
Branch Service Manager
Huntington Bank
04.2005 - Current
Assistant Manager
G. Thanks
07.1993 - 01.2005
Diploma -
Valley View High School
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