Hi, I’m
Robin Wheeler
Forest Park,USA
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience.
Overview
15
years of professional experience
1
Certification
Work History
Panda Express
Cashier
10.2024 - Current
Job overview
- Performed opening and closing duties for restaurant including cleaning of store and restocking
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Lovely Lit Expressions
Shop Owner
06.2021 - Current
Job overview
- Created jewelry designs according to researched latest trends, color patterns, and competitor designs
- Analyzed inventory data to identify products, materials, and potential improvements
- Photographed finished products and edited images for upload and presentation on company website and social media
- Studied color schemes and photographs to plan presentation of materials and products
- Created company logo, website and handled upkeep of website
Education
Penn FosterScranton, Pennsylvania
Certification from Childcare
02.2021
Naperville North High SchoolNaperville, IL
High School Diploma
06.2007
Skills
- Written/ Verbal communication
- Problem-solving
- Emotional intelligence
- Customer service
- Adaptability
- Leadership
- Critical thinking
- Analytical thinking
LANGUAGES
Spanish - Advanced
Certification
50 hours of workforce development
Timeline
Cashier
Panda Express
10.2024 - Current
Shop Owner
Lovely Lit Expressions
06.2021 - Current
Penn Foster
Certification from Childcare
Naperville North High School
High School Diploma
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