SQL
Kelly Lipiec
Reynoldsburg,Oh
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
29
29
years of professional experience
Work History
Specialist, CL Data Enablement
Nationwide
03.2017 - Current
- Explore and research new data and reporting technologies to help train team members and resolve pain points
- Collaborate with Business Partners to understand and solve their data needs for business decisions
- Review monthly reporting processes to close any gaps between organizations
- Identify ways to improve/automate repetitive monthly billing reporting processes and improve efficiencies
- Facilitate team meetings and huddles when leader was unavailable
- Provide timely/prompt responses to Business questions and concerns regarding both the data and reports
- Notify business of roadblocks that will affect meeting SLA's
- Promptly identify data inaccuracies and work with the business area in resolving them.
- Quickly learned new areas of reporting and reduced hours to complete by 50%
- Performed routine evaluations of reports and pinpointed sections suitable for archiving, achieving a 70% reduction in the total number of reports.
Specialist, QA Test Lead
Titan/Nationwide
03.2012 - 09.2017
- Owned the overall testing process for Competitive Raters
- Worked closely with outside vendors to ensure new raters were implemented with 100% accuracy
- Gained knowledge and understanding of the QA Process.
Technical Architect
AT&T
05.1995 - 03.2012
- . Worked with project teams to gathered/review requirements for assigned projects
- Created technical Documents for Analysts to use for implementing new projects
- Tracked all projects that were in flight or waiting to be developed
- Worked closely with IT teams to ensure new billing processes were implemented with less than 5% issues recorded
- Worked closely with management team make sure departmental goals were achieved. Always rated Successful or Above Successful
- Trained/Mentored new additional team members
- Facilitated team meetings of 6 associates and assigned tasks to appropriate team member
Education
Bachelor of Science - Family Studies
Bowling Green State University
Bowling Green, OHSkills
- Relationship Management
- Business Acumen
- Requirements Gathering
- Microsoft Excel
- Business analysis
- Problem Solving
- Process improvements
- Written/ Verbal communication
- Team Collaboration
- Adaptability
- MicroStrategy
- Tableau
- SQL
- DataBricks
- SnowFlake
- Python
- HTML
- XML
- COBOL
- Data Cleansing
- Data manipulation
- Root Cause Analysis
- Quality Assurance
- Documentation Management
- Technical communication
- Team leadership
- Creative thinking
- Interpersonal skills
- Process improvement
- Project management
- Cross-functional collaboration
- Customer service
- Critical thinking
- Stakeholder engagement
- Data analysis
- Decision making
- Conflict resolution
- Organizational skills
- Expert problem-solving
- Professionalism
- Teamwork and Collaboration
- Multitasking Abilities
- Task Prioritization
- Continuous Improvement
- Team building
- Adaptability and Flexibility
- Analytical Skills
- Active Listening
- Written Communication
- Self Motivation
Personal Information
Title: Data Analyst
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursPaid time offWork from home optionCompany CultureQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Python
Tableau
Interests
Traveling
Reading
Timeline
Specialist, CL Data Enablement
Nationwide
03.2017 - Current
Specialist, QA Test Lead
Titan/Nationwide
03.2012 - 09.2017
Technical Architect
AT&T
05.1995 - 03.2012
Bachelor of Science - Family Studies
Bowling Green State University
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