Robin Whitlock
Pleasantville,New Jersey
Summary
Experienced cashier, who is attentive to detail, customer-focused, and knowledgeable about the products available in the store. I have good listening skills and I’m self-motivated.
Overview
2027
2027
years of professional experience
Work History
Waitress
Litterers Restaurant
Ocean City, NJ
2022 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Accurately processed orders and maintained knowledge of menu items and specials.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new staff on restaurant protocols and service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Participated in team meetings to contribute ideas for improving service efficiency.
- Resolved customer complaints promptly, fostering positive relationships with patrons.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Managed cash register operations, ensuring accurate handling of transactions.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Save A Lot
Atlantic City, NJ
12.2013 - 06.2022
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Handle merchandise returns and exchanges
- Handled customer complaints and reported escalated issues to management
- Wiped down the counters and the conveyor belt to keep things clean.
Food and Beverage cashier
Ballys Casino
Atlantic City, NJ
04.2004 - 02.2012
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Manage transactions with customers using cash registers
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Handled customer complaints and reported escalated issues to management
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Cashier
Kmart
Pleasantville, New Jersey
11.2000 - 09.2004
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Greet customers when entering or leaving the store
- Maintain clean and tidy checkout areas
- Handle merchandise returns and exchanges
- Handled customer complaints and reported escalated issues to management
- Wiped down the counters and the conveyor belt to keep things clean.
Education
GED - undefined
Atlantic City High
Atlantic City01-1992
Skills
Assisted in counting cash accurately for daily transactions
Facilitated credit card processing to enhance customer service
Supported check cashing operations for smooth financial transactions
Gained experience in domestic and international financial practices
Operated POS systems to streamline sales processes
Communicated effectively with team members and customers
Managed time efficiently to meet operational deadlines
Applied math skills to ensure accurate financial reporting
Timeline
Cashier
Save A Lot
12.2013 - 06.2022
Food and Beverage cashier
Ballys Casino
04.2004 - 02.2012
Cashier
Kmart
11.2000 - 09.2004
GED - undefined
Atlantic City High
Waitress
Litterers Restaurant
2022 - Current