Robin Wofford
Fulton,MS
Summary
Dedicated Logistics professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Senior Operations Manager
TFI Int'l (acquired UPS Freight)
02.2022 - 04.2024
- Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Oversaw aspects of Fleet Management of over 650 tractors and over 1,000 trailers including maintenance,pricing , accident reporting and repairs
- Worked closely with Paccar and Daimler reps with tractor repair issues,warranty work and repair, etc.
Operations Manager
UPS
08.2015 - 02.2022
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Enhanced safety standards by conducting regular audits and implementing corrective actions.
- Increased on-time performance with proactive scheduling and efficient workforce deployment.
- Managed all aspects of Route Management and Equipment Utilization
- Drove employee engagement through open communication channels, frequent feedback sessions, and recognition of outstanding efforts.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- P & L responsibility
- Thorough understanding of DOT rules and regulations
- Driver management ( 60 direct reports including 3 supervisors with annual revenue exceeding $15M
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Dedicated Customer experience, assisting on site with their Supply Chain and warehousing process'
Hub Supervisor
UPS
04.2012 - 08.2015
- Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
- Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
- Boosted productivity by ensuring timely delivery of packages and optimizing route planning.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Supervised 40 plus City P-D drivers, directly planned all routing and oversaw delivery of over 300 shipments daily
Tractor Trailer Driver
UPS
07.2002 - 08.2012
- Collaborated with dispatchers to plan efficient routes and promptly address any issues that arose during transit.
- Boosted customer satisfaction with timely deliveries, clear communication, and professional demeanor.
- Assisted in the training of new drivers, sharing best practices for safe driving and efficient operations.
- Experience in operating dry vans, doubles,triples and flatbed equipment
Education
Associate of Applied Science - Industrial Technology/Tool & Die
Itawamba Community College
Fulton, MSHigh School Diploma -
Shannon High School
Shannon, MSSkills
- Standard Operating Procedures
- Operations Management
- Employee Coaching
- Logistics Management
- Distribution Management
- Transportation Management
- Safety Management
- Financial Oversight
- Customer Service Management
- Performance Improvement
- Revenue Generation
- Budget Administration
Timeline
Senior Operations Manager
TFI Int'l (acquired UPS Freight)
02.2022 - 04.2024
Operations Manager
UPS
08.2015 - 02.2022
Hub Supervisor
UPS
04.2012 - 08.2015
Tractor Trailer Driver
UPS
07.2002 - 08.2012
Associate of Applied Science - Industrial Technology/Tool & Die
Itawamba Community College
High School Diploma -
Shannon High School
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