Robin Yasunaga
Seattle,WA
Summary
Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable support specialist and leader that blends organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
Work History
Seafood Team Leader
Fred Meyer
Seattle, WA
11.2020 - Current
Office Manager
CSWO & SONS LTD
Kahului, HI
08.1999 - 06.2020
- Managed office budget to handle all needs, including inventory, postage and vendor services.
- Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Interacted with customers professionally by phone, email or in person to provide information and directed to desired staff members.
- Established efficient work flow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
- Handled new-hire orientation and on boarding.
Education
Some College (No Degree) - Office Technology
University of Hawaii Maui College
Kahului, HISkills
- Reception
- Inventory control
- Professional demeanor
- Performance improvements
- Invoicing and billing
- Data entry
- Detail-oriented
- Training and coaching
- Ability to prioritize
- Documentation and control
- Customer relations
Accomplishments
- Managed and oversaw company's Credit/Debit balances in our Maui Division
- Began as an Office Clerk then promoted to Customer Service Representative I. Later promoted to Office Lead, with commitment and drive promoted to Office Manager
Timeline
Seafood Team Leader
Fred Meyer
11.2020 - Current
Office Manager
CSWO & SONS LTD
08.1999 - 06.2020
Some College (No Degree) - Office Technology
University of Hawaii Maui College