Robin D Romero
Meeker,OK
Summary
Professional office support specialist with experience in administrative functions and office management.
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
28
28
years of professional experience
Work History
Administrative Assistant
Kickapoo Tribe of Oklahoma Gaming Commission
Harrah, OK
02.2024 - Current
- Assisted in managing schedules and appointments for team members.
- Maintained organized filing systems to ensure efficient document retrieval.
- Contributed to onboarding process by assisting new hires with orientation materials.
- Monitored inventory supplies, ensuring necessary materials were available for daily tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Clerk
US Postal Service
Denver, Co
08.1998 - 06.2023
- Processed incoming and outgoing mail, ensuring timely delivery and adherence to postal regulations.
- Assisted customers with inquiries, providing information on services and addressing concerns effectively.
- Maintained accurate records of transactions, ensuring compliance with internal procedures and policies.
- Managed inventory of postal supplies, coordinating reorders to maintain stock levels for operations.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Assisted customers with package shipping, ensuring proper labeling and timely delivery.
- Developed strong knowledge of USPS policies and procedures, providing informed assistance to customers when needed.
- Processed money orders, cashier''s checks, and other financial transactions with precision and attention to detail.
- Maintained accurate records of incoming and outgoing shipments, contributing to efficient postal operations.
- Operated various mail processing equipment, ensuring consistent accuracy in mail handling.
Education
Certificate of Technical Studies - Administrative Medical Office Procedures
Gordon Cooper
Shawnee, OK06-2025
Certificate of Technical Studies - Medical Coding Insurance/ Billing Part 1&2
Gordon Cooper
Shawnee, OK12-2024
Certificate of Technical Studies - Travel
Travel Trade School
Littleton, CO10-1997
Certificate of Technical Studies - Food Service Management
US Army Food Service Specialist
Fort Lee, VA06-1994
High School Diploma -
Thornton High School
Thornton, CO06-1993
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft outlook
- Filing
- Clerical support
- Letter preparation
- Account reconciliation
- Mail distribution
Timeline
Administrative Assistant
Kickapoo Tribe of Oklahoma Gaming Commission
02.2024 - Current
Clerk
US Postal Service
08.1998 - 06.2023
Certificate of Technical Studies - Administrative Medical Office Procedures
Gordon Cooper
Certificate of Technical Studies - Medical Coding Insurance/ Billing Part 1&2
Gordon Cooper
Certificate of Technical Studies - Travel
Travel Trade School
Certificate of Technical Studies - Food Service Management
US Army Food Service Specialist
High School Diploma -
Thornton High School
US Veteran
I severed in the United States Army for 8 years. I was stationed in Germany for three years. I was also stationed in Korea. I've traveled to different states and meet long lasting friends. I am a proud Veteran.