Robinette Latimore
Asbury Park
Summary
Versatile professional with a strong background in customer service and food service, skilled in account management and client relations. Recognized for effective issue resolution and maintaining a positive environment. Dedicated to achieving team objectives and enhancing service delivery across diverse settings.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Jersey Shore University Medical Center
Neptune City
10.2024 - Current
- Prepared and served nutritious meals to patients and staff.
- Maintained cleanliness and organization in food service areas.
- Assisted in inventory management and supply ordering processes.
- Collaborated with team members to ensure efficient meal delivery.
- Trained new staff on food handling procedures and equipment use.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Customer Service Representative
Coastal Ear Nose & Throat Surgeons
Neptune Beach
11.2023 - 03.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and resolved issues effectively.
- Managed customer accounts and updated information in the system.
- Documented customer interactions accurately for future reference.
Customer Service Representative
Sagility Health
06.2022 - 07.2023
- Handled high-volume calls, ensuring professionalism and courtesy for every interaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Managed customer accounts and updated information to ensure accuracy and accessibility.
- Documented customer interactions accurately for future reference.
- Provided information on clients' dental insurance and care options, facilitating informed decisions.
Education
Associates - Human Services
Midlands Technical College
West Columbia, SC08-2024
High School Diploma -
Neptune High
Neptune City, NJ05-2010
Skills
- Food safety practices
- Food safety standards
- Customer service
- Clear communication
- Data organization
- Time management
- Critical thinking
- Emotional intelligence
- Patience and attentiveness
Skills
- self Starter
- Multitasking
- Active Listener
Timeline
Food Service Worker
Jersey Shore University Medical Center
10.2024 - Current
Customer Service Representative
Coastal Ear Nose & Throat Surgeons
11.2023 - 03.2024
Customer Service Representative
Sagility Health
06.2022 - 07.2023
Associates - Human Services
Midlands Technical College
High School Diploma -
Neptune High