Robinson Perez
31 Clapp Ave #33, Wappingers Falls, NY 12590,NY
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Effectively communicates with all levels of management, employees, customers and vendors. Performs organizational tasks with strong customer service focus. Always ready to learn new things and open-minded to understand and accept different opinions.
Overview
6
6
years of professional experience
Work History
Bilingual Administrative Assistant
Rapid Reliable Testing, LLC | Doc Go
Brooklyn, NY
10.2023 - 03.2024
- Coordinated appointments, meetings and conferences.
- Facilitated communication between English and Spanish-speaking parties in both verbal and written forms.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Advised clients on filing requirements, and the benefits of becoming a permanent resident or citizen.
- Able to work in different places, work in an organized and clean way
- Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
- Developed workable solutions for recurring problems for individuals and families.
- Maintained thorough case history records and wrote detailed daily reports.
Resettlement Generalist
DocGo | Rapid Reliable Testing
New York, NY
01.2024 - 03.2024
- Work hand in hand with members of (DOE) Department of Education to provide opportunities to guests and facilitate access to education.
- Collaborated with stakeholders at all levels of the organization to ensure successful project completion.
- Coordinated to develop processes that improved efficiency across departments.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier/Restaurant Waiter
Don Pollo
Queens, NY
06.2020 - 05.2021
- Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Resolved customer complaints in a polite manner according to company policy.
- Answered phone calls promptly and handled inquiries from customers courteously.
Construction/Part-Time
Briones Perez Corp
Queens, NY
01.2020 - 10.2023
- Family construction Job
- Cleaned job sites daily removing debris, dirt and hazardous materials safely.
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
- Coordinated with other workers onsite to ensure efficient completion of tasks.
- Sustained safety protocols to maintain secure, proper handling of equipment and materials.
- Measured distances accurately using tape measures or laser measuring devices.
- Lifted heavy objects into place with cranes or hoists.
- Used picks and shovels to dig, spread and level dirt and gravel.
Bread Seller
Bakery La Milagrosa l Esquipulas, Chiquimula
12.2017 - 05.2018
- Packaged freshly baked items in accordance with company standards.
- Cleaned work areas regularly to maintain high levels of hygiene.
- Greeted customers and answered their questions about products.
- Performed routine maintenance on baking equipment such as ovens, mixers, proofers.
- Assisted with end-of-day closing duties including counting cash drawers and reconciling sales reports.
- Kept accurate records of daily sales transactions.
Education
High School Diploma -
Emma Lazarus High School
New York, NY07-2023
Skills
- Able to work independently or as part of a team
- Excellent verbal and written communication skill
- Ability to multi-task and manage multiple projects
- Responsible and reliable
- Strategic Planning
- Training and coaching
- Computer Skills
- Office Management
- Complex Problem-Solving
- Documentation And Reporting
- Cash deposit preparation
- Prioritization
Additional Information
Born in Guatemala, and with work experience since I was little, this has led me to develop good strategies and communication experience with my co-workers. For a while, I dedicated myself solely to studies but I hope to be able to integrate again in a work area where I can exercise my desire to participate in a work team and be able to continue gaining unique experiences.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Resettlement Generalist
DocGo | Rapid Reliable Testing
01.2024 - 03.2024
Bilingual Administrative Assistant
Rapid Reliable Testing, LLC | Doc Go
10.2023 - 03.2024
Cashier/Restaurant Waiter
Don Pollo
06.2020 - 05.2021
Construction/Part-Time
Briones Perez Corp
01.2020 - 10.2023
Bread Seller
Bakery La Milagrosa l Esquipulas, Chiquimula
12.2017 - 05.2018
High School Diploma -
Emma Lazarus High School
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