Robrenn Taulelei
Puyallup,WA
Summary
Dynamic customer service expert with a track record of enhancing client interactions through effective communication and problem-solving. Strong adaptability demonstrated in high-pressure environments, ensuring positive experiences and compliance. Passionate about contributing to team success and driving customer satisfaction.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Barista
Starbucks
Fife, Washington
10.2025 - Current
- Prepared and served high-quality beverages to customers daily.
- Operated espresso machines and equipment efficiently during peak hours.
- Engaged customers with friendly service and product knowledge.
- Maintained cleanliness and organization of the workspace throughout shifts.
Parking Attendant
WSU TRANSPORTATION SERVICES
Pullman, Washington
08.2024 - 05.2025
- Handled customer interactions with a calm and professional demeanor, guiding customers to available parking locations to enhance their experience.
- Assisted customers with parking inquiries and provided directions.
- Communicated policies and offered strategies to help customers avoid parking violations, promoting compliance with school regulations and enhancing customer satisfaction.
- Monitored parking compliance and issued citations.
Prep Cook
Seoul hotdog
Federal Way, Washington
05.2024 - 06.2024
- Prepared ingredients for cooking by measuring and portioning items accurately. for hotdog assembly and cooking processes.
- Washed, peeled, and cut vegetables, prepping ingredients to streamline food preparation.
- Maintained cleanliness of kitchen tools and workstations daily.
- Assisted in inventory management by organizing food supplies efficiently.
- Assisted customers with orders, addressing questions about menu items to enhance overall dining experience.
Crew Member
Mcdonald’s
10.2022 - 01.2023
- Prepared food items according to company standards and health regulations.
- Operated cash register to efficiently process customer transactions and handle payments. and processed customer transactions efficiently.
- Maintained cleanliness in dining and kitchen areas by following health and safety standards. and orderliness in dining and kitchen areas.
Education
Some College (No Degree) - Criminal Justice And Psychology
Washington State University
Pullman, WAHigh School Diploma -
Fife High School
Fife, WASkills
- Food safety compliance
- Customer engagement
- Adaptability in service
- Multitasking and organization
- Detail orientation
- Effective communication
- Teamwork
Volunteer Experience
- Member, WSU Pacific Islander Club
- Member, WSU Mitamitaga O Samoa Club
- Youth Leader, Ola Fou Methodist Church
Languages
English
Native/ Bilingual
Samoan
Professional
Timeline
Barista
Starbucks
10.2025 - Current
Parking Attendant
WSU TRANSPORTATION SERVICES
08.2024 - 05.2025
Prep Cook
Seoul hotdog
05.2024 - 06.2024
Crew Member
Mcdonald’s
10.2022 - 01.2023
Some College (No Degree) - Criminal Justice And Psychology
Washington State University
High School Diploma -
Fife High School