Summary
Overview
Work History
Education
Skills
Timeline
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Robyn Amati

Palm City,FL

Summary

Service-oriented Manager focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Strong focus on team collaboration, flexible with shifting needs, and reliable on delivering results.


Overview

20
20
years of professional experience

Work History

Manager/Bartender

Rendon Inn
02.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.

General Manager

Gretna Sports Bar
08.2015 - 01.2022
  • Guided management and supervisory staff to promote smooth operations.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Implemented campaigns and promotions to help with developing goods and services.

Manager on Duty

Longshots Sports Bar
09.2005 - 06.2015
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Proposed or approved modifications to project plans.

Education

Some College (No Degree) - Applied Mathematics

Virginia Tech

Skills

  • Cross-Functional Team Management
  • Performance Improvements
  • Supervision and Training
  • Policy/Program Development
  • Staff training and supervision
  • POS system proficiency
  • Cash handling expertise

Timeline

Manager/Bartender

Rendon Inn
02.2022 - Current

General Manager

Gretna Sports Bar
08.2015 - 01.2022

Manager on Duty

Longshots Sports Bar
09.2005 - 06.2015

Some College (No Degree) - Applied Mathematics

Virginia Tech

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Robyn Amati