Robyn Andrews
Hot Springs,AR
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Chic-Fil-A
Hot Springs, AR
12.2023 - Current
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Collaborated with other departments to ensure alignment of goals across teams.
- Ensured compliance with all safety regulations in the workplace.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Team Member
T-rex funspot
Hot Springs, AR
03.2023 - 06.2024
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Provided customer service support to ensure satisfaction.
- Resolved customer issues promptly in a professional manner.
Education
High School Diploma -
Lake Hamilton School District
Pearcy, AR05-2025
Skills
- Customer service
- Team building
- Employee training
- Problem solving
- Project management
- Safety compliance
- Workflow coordination
- Performance evaluation
- Conflict resolution
- Task delegation
- Effective communication
Affiliations
- Babysit
- Help with church
Accomplishments
- 3rd in state for HOSA
- Beta Honors
- Graduated with High Honors
- National Society of High School Scholars
Certification
- CPR
- Basic Life Support
Timeline
Team Leader
Chic-Fil-A
12.2023 - Current
Team Member
T-rex funspot
03.2023 - 06.2024
High School Diploma -
Lake Hamilton School District
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