Robyn Hawkins
Morehead City,NC
Summary
Skilled Sales Administrative Assistant with background in supporting teams and enhancing operational efficiency. Known for adeptness in sales data analysis, contract management, and coordinating marketing efforts to drive sales. Displays strong organizational skills, demonstrates capacity to manage multiple tasks simultaneously while maintaining high attention to detail. Previous roles have resulted in streamlined operations and increased efficiency within fast-paced sales environments.
Overview
31
31
years of professional experience
Work History
Sales Administrative Assistant
Bluewater Real Estate
Atlantic Beach, NC
07.2020 - Current
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence.
- Provided administrative support to the real estate team, including Dotloop compliance management.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Organized and maintained systems to track leads coming from social media, website and other funnels.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Prepared commission deposits and calculated agent commission disbursements.
Sales Analyst
Hatteras Yachts
New Bern, NC
04.2018 - 08.2019
- Coordinated with marketing teams to create promotional materials that aligned with company objectives.
- Utilized CRM software to track leads and prospects throughout the entire sales cycle.
- Maintained up-to-date knowledge of the competitive landscape by attending trade shows related to the industry.
- Created comprehensive reports of sales performance metrics, such as lead generation and conversion rates.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Mortgage Banker Assistant/Mortgage Banker
Atlantic Bay Mortgage
New Bern, NC
12.2016 - 01.2018
- Reviewed loan files for completeness prior to submission to underwriting department.
- Addressed and resolved applicant and borrower queries throughout the loan cycle.
- Ensured compliance with federal and state lending regulations.
- Established and nurtured relationships with real estate agents and other industry professionals.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Monitored loan progress, ensuring timely processing and closing.
Mortgage Banker Assistant/Mortgage Banker
Movement Mortgage
New Bern, NC
10.2015 - 12.2016
- Reviewed loan files for completeness prior to submission to underwriting department.
- Ensured compliance with federal and state lending regulations.
- Established and nurtured relationships with real estate agents and other industry professionals.
- Met with applicants to obtain information for loan applications and answer questions about loan process.
- Monitored loan progress, ensuring timely processing and closing.
Client Care Manager
Keller Williams Realty - The Sanderson Team
New Bern, NC
03.2014 - 10.2015
- Wrote listing agreements, disclosures, and other contractual documents, using Dotloop to obtain signatures and complete paperwork.
- Organized and maintained real estate files and documents in compliance with legal requirements.
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
- Located potential listings and set up meetings to capitalize on opportunities.
Paralegal
Oliver Cheek, PLLC
New Bern, NC
02.2012 - 02.2014
- Monitored deadlines associated with each case and alerted attorneys when due dates were approaching.
- Reviewed creditor claims against debtors' assets for accuracy prior to filing with the court.
- Performed docketing functions such as calendaring hearing dates and entering orders into the system.
- Assisted attorneys in preparing proofs of claim or objections to claims filed by creditors.
- Generated reports detailing status of cases under management.
- Drafted motions and responses for attorney review.
Paralegal
White & Allen, P.A.
New Bern, NC
02.2003 - 02.2012
- Monitored deadlines associated with each case and alerted attorneys when due dates were approaching.
- Performed docketing functions such as calendaring hearing dates and entering orders into the system.
- Generated reports detailing status of cases under management.
- Drafted motions and responses for attorney review.
- Reviewed creditor claims against debtors' assets for accuracy prior to filing with the court.
- Assisted attorneys in preparing proofs of claim or objections to claims filed by creditors.
Property Manager Assistant
Spectrum
Raleigh, NC
01.1994 - 01.1997
- Reviewed monthly financial statements for accuracy prior to submission.
- Assisted in creating budgets for each property based on projected income and expenses.
- Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
- Prepared detailed budgets and financial reports for properties.
Education
North Carolina State University
Raleigh, NCSkills
- Salesforce tracking
- Month-end reporting
- Leads management
- Microsoft office
- Dotloop
Timeline
Sales Administrative Assistant
Bluewater Real Estate
07.2020 - Current
Sales Analyst
Hatteras Yachts
04.2018 - 08.2019
Mortgage Banker Assistant/Mortgage Banker
Atlantic Bay Mortgage
12.2016 - 01.2018
Mortgage Banker Assistant/Mortgage Banker
Movement Mortgage
10.2015 - 12.2016
Client Care Manager
Keller Williams Realty - The Sanderson Team
03.2014 - 10.2015
Paralegal
Oliver Cheek, PLLC
02.2012 - 02.2014
Paralegal
White & Allen, P.A.
02.2003 - 02.2012
Property Manager Assistant
Spectrum
01.1994 - 01.1997
North Carolina State University
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