Open To Work
LATASHA TRUELOVE
San Angelo,TX
Work Preference
Summary
Dynamic professional with a proven track record at TRI STAR TRAILERS N EQUIPMENT, excelling in order processing and customer relations. Strong organizational skills and attention to detail led to improved inventory management and enhanced client satisfaction. Proficient in Microsoft Office, I thrive in fast-paced environments, delivering exceptional results through effective communication and problem-solving.
Sales administration professional equipped to enhance operational efficiency and support sales initiatives. Proven ability to manage schedules, organize meetings, and maintain accurate records, ensuring smooth day-to-day operations. Valued team player with focus on collaboration and adaptability to dynamic work environments.
Diligent DATA ENTRY with comprehensive background in sales administration, facilitating seamless operations and support for sales teams. Efficiently managed schedules, coordinated meetings, and maintained accurate records, contributing to optimized team performance. Demonstrated strong organizational skills and proficiency in CRM software.
Meticulous TAX PREP with 3 years of progressive experience managing large sales portfolios and supporting leadership with detailed documentation. Enduring administrative support leader with collaborative approach to problem-solving and task triage.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
11
11
years of professional experience
Work History
SALES/Administrative Assistant
TRI STAR TRAILERS N EQUIPMENT
06.2024 - Current
- Managed order processing and fulfillment, ensuring accuracy in documentation and timely delivery.
- Coordinated communication between sales team and customers to enhance service quality.
- Maintained customer database, updating records for improved tracking and follow-up efficiency.
- Assisted in preparing sales reports, providing insights for strategic decision-making.
- Implemented filing system improvements, increasing accessibility of critical documents for team members.
- Supported inventory management by monitoring stock levels and coordinating replenishment orders.
- Safeguarded sensitive company information through proper filing systems organization and confidentiality practices for all documents related to clients or transactions.
- Enhanced customer satisfaction by responding to inquiries, resolving issues, and maintaining up-to-date product knowledge.
- Managed filing system, entered data and completed other clerical tasks.
- DMV TITLE PAPER WORK
- TITLE AND FARM TITLE APPLICATIONS
- CREATED INVOICES FOR CUSTOMERS
- HELPED WITH FINANCING APPLICATIONS
- HELP TRACK INVENTORY
- MOVE EQUIPMENT AND TRAILERS AROUND
- CLEAN OFFICE
Income Tax Preparer
Jackson Hewitt Tax Svc
11.2023 - 03.2025
- Prepared individual and business tax returns, ensuring compliance with federal and state regulations.
- Conducted thorough reviews of financial documents to verify accuracy and completeness of tax information.
- Assisted clients in understanding tax obligations and potential deductions, enhancing client satisfaction.
- Utilized tax preparation software to streamline processes and improve efficiency in return filing.
- Researched tax laws and updates, applying changes to ensure accurate filings for diverse clients.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Developed organized filing systems for client records, improving retrieval times during audits or inquiries.
- Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
- Conducted thorough research on unfamiliar tax situations to ensure proper treatment within client returns.
- Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
- Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.
- Provided exceptional customer service to resolve issues quickly, resulting in positive feedback from clients.
- Advised clients on various strategies for minimizing their income tax liabilities throughout the year.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Managed a diverse caseload of clients across various industries, adapting quickly to meet each individual''s unique needs.
- Handled complex tax situations for clients with multiple income streams and investments, navigating intricate tax laws with ease.
- Utilized advanced software tools to improve efficiency in calculating taxes owed or refunds due based on available data inputs.
- Contributed ideas during staff meetings that led to process improvements benefiting overall team performance.
Health Care Aide
TAMMY TRUELOVE
11.2020 - 04.2022
- Assisted clients with daily living activities, promoting independence and well-being.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Provided emotional support and companionship, enhancing overall client quality of life.
- Implemented care plans in collaboration with healthcare teams to ensure optimal patient outcomes.
- Coordinated transportation and scheduling for medical appointments to facilitate continuity of care.
- Maintained accurate documentation of patient progress and care provided, ensuring compliance with regulations.
- Advocated for patients' needs and preferences, ensuring respectful and dignified treatment at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
- Kept accurate records of patients' care, condition, and progress.
- Provided total hygiene care to [Number] patients per shift by assisting with skincare, bathing, and toileting.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
- Provided emotional support for patients and families during times of stress and uncertainty.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
- Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
Optical Technician
LONESTAR EYE ASSCIOATES
03.2018 - 09.2018
- Calibrated and adjusted optical instruments to ensure precise measurements.
- Conducted routine maintenance on equipment to enhance operational efficiency.
- Assisted in the assembly of optical devices following detailed specifications.
- Diagnosed and repaired malfunctioning optical systems using diagnostic tools.
- PRESCREENING OF PATIENTS
- CONDUCTED CONTACT SCREENING AND TRAINING FOR PATIENTS
- HELP PICK OUT GLASSES
- INSURANCE CLAIMS
- SCHDULING PATIENTS
- CALLED PATIENTS FOR APPOINTMENTS
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Delivered exceptional customer service by addressing concerns promptly and professionally, ensuring customer loyalty.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Increased sales by educating customers on lens options, frame styles, and overall eyewear benefits.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Optical Lab Technician
Eyemart Express LLC
03.2015 - 04.2018
- Operated optical machinery to fabricate prescription lenses with precision.
- Conducted quality control checks on finished products to ensure compliance with industry standards.
- Collaborated with optometrists to interpret prescriptions and determine lens specifications.
- Maintained inventory of supplies and materials, ensuring timely availability for production needs.
- Trained new technicians on equipment operation and safety protocols to enhance team performance.
- Streamlined workflow processes to improve turnaround time for lens production and delivery.
- Implemented troubleshooting techniques for equipment malfunctions, minimizing downtime during operations.
- Assisted in developing training materials for staff on best practices in optical lab procedures.
- Ensured accurate order fulfillment with meticulous attention to detail throughout the lens creation process, from inputting prescriptions to final inspections.
- Exceeded company benchmarks for product quality and consistency through rigorous adherence to established manufacturing standards.
- Improved lens production quality by implementing advanced inspection techniques and maintaining clean work environments.
- Reduced errors and rework by conducting thorough quality checks at multiple stages of the lens production process.
- Optimized workflow efficiency by organizing tools and materials for easy accessibility during the lens fabrication process.
- Maintained high customer satisfaction with timely delivery of accurately produced prescription lenses.
- Identified areas for improvement within laboratory processes, leading to increased accuracy and faster turnaround times for customer orders.
- Stayed up-to-date on industry advancements, incorporating new technologies into daily practices to stay ahead of competitors in providing top-quality products.
- Continually sought opportunities to improve personal skills and knowledge, attending industry training sessions and applying new learning to daily tasks.
- Evaluated workplace procedures for efficiency, recommending and implementing changes as needed to ensure optimal lab performance.
- Demonstrated exceptional problem-solving skills when addressing unique customer requests or complex prescriptions, ensuring optimal outcomes for each client''s vision needs.
- Assisted colleagues in achieving their goals through mentorship and guidance while maintaining open lines of communication within the team.
- Enhanced team productivity by fostering a collaborative work environment through clear communication and mutual support.
- Supported business growth initiatives with diligent tracking of production metrics and timely completion of designated tasks.
- Assembled eyeglass frames and lenses.
- Mounted and secured lens blanks or optical lenses in holding tools or chucks of cutting, polishing or grinding machines.
- Set up machines to polish, bevel or grind lenses, flats or other precision optical elements.
- Collaborated with team members to efficiently meet production goals.
- Assisted in training new lab technicians, sharing expertise to ensure consistent performance across the team.
- Prepared, sterilized and maintained ophthalmic instruments and equipment.
- Used specialized tools to repair and adjust eyeglasses.
- Cleaned finished lenses and eyeglasses using cloths and solvents.
- Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
- Shaped lenses appropriately for insertion into frames.
Education
Associate of Applied Science - MEDICAL ADMINSTRATIVE ASSITANT
Ultimate Medical Academy
Clearwater, FL08-2014
Skills
- Strong organization
- Microsoft office
- Month-end reporting
- Invoice processing
- Document preparation
- File management
- Inventory coordination
- CRM management
- Performance tracking
- Calendar management
- Budget preparation
- Metrics tracking
- Sales analysis
- Contract review
- Database maintenance
- Expense reporting
- Marketing support
- Travel arrangements
- Contract writing
- Business correspondence writing
- Salesforce tracking
- Report generation
- Email management
- Office equipment
- Leads management
- Marketing planning
- Vendor service coordination
- Sales recordkeeping
- Multitasking and time management
- Fast learner
- Customer service
- Problem-solving
- Accounting and bookkeeping
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Reliability
- Organizational skills
- Clear communication
- Adaptability and flexibility
- Customer and client relations
- Verbal and written communication
- Document and file management
- Customer relations and communications
- Decision-making
- Office administration
- Writing and editing
- Documentation and recordkeeping
- Organizational management
- Relationship building
- Data entry
- Confidentiality and data protection
- Office management
- Task prioritization
- Client relations
- Analytical thinking
- Conflict resolution
- Scheduling and calendar management
- Interpersonal skills
- Appointment scheduling
- Administrative procedures
- Editing and proofreading
- Schedule management
- Scheduling
- Record keeping
- Inventory control
- Time management abilities
- Workflow management
- Administrative support
- Administrative background
- Advanced MS office suite
- Written communication
Languages
SIGN LANGUAGE
Limited Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Crafting and DIY Projects
- Interior Design
- Drawing and Painting
- I have a passion for photography and editing photos
- Photography
- Playing Sports
- Camping
- Horseback Riding
- Outdoor Recreation
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Adventure Travel
- Road Trips
- Cooking
- DIY and Home Improvement
- Watching Movies and TV Shows
- Auto Repair/Restoration
- Gym Workouts
- I like working with my hands and fixing things
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everything we see hides another thing; we always want to see what is hidden by what we see.
René Magritte
Timeline
SALES/Administrative Assistant
TRI STAR TRAILERS N EQUIPMENT
06.2024 - Current
Income Tax Preparer
Jackson Hewitt Tax Svc
11.2023 - 03.2025
Health Care Aide
TAMMY TRUELOVE
11.2020 - 04.2022
Optical Technician
LONESTAR EYE ASSCIOATES
03.2018 - 09.2018
Optical Lab Technician
Eyemart Express LLC
03.2015 - 04.2018
Associate of Applied Science - MEDICAL ADMINSTRATIVE ASSITANT
Ultimate Medical Academy