Clerk
Robyn Howe
IRS Tax
Roy,UT
30
years of professional experience
1
Certification
Hospitality and facilities manager with broad experience leading housekeeping, custodial, retail, and support operations. Known for training staff, maintaining quality standards, managing budgets and inventory, and handling confidential records with accuracy and care. Brings a customer-focused, organized approach to team leadership and daily operations.
Work History
Clerk
1 Year 10 Months- Handled confidential tax documents, complying with IRS retention and security regulations.
- Processed tax documents and maintained confidential taxpayer records for IRS Tax operations.
- Reviewed incoming correspondence and routed inquiries to appropriate IRS Tax departments.
- Entered account data into IRS Tax systems with accuracy and consistency.
Supervisor/Manager
6 Years 2 Months- Managed housekeeping operations for hospital, ensuring cleanliness and order in facilities, valet service, and grounds.
Store Manager
9 Months- Established and managed thrift store at Davis County Landfill, driving sustainable shopping options.
- Implemented unique thrift store concept at Davis County Landfill, enhancing community engagement.
- Stocked merchandise, arranged displays, and oversaw daily store operations to create an inviting shopping experience.
Custodial Supervisor
7 Months- Managed daily operations of custodial crew at Utah State Tax Commission, overseeing inventory management, receiving, and conducting performance evaluations.
- Supervised custodial teams across PARC facilities and program spaces.
- Scheduled daily cleaning assignments for restrooms, offices, and common areas.
- Trained staff on safe chemical handling and custodial procedures.
Housekeeping Manager
12 Years 3 Months- Oversaw housekeeping operations at resort, ensuring high standards of cleanliness and guest satisfaction. Hire, train, develop all employees within the department. Do all purchasing, keeping within the budget. Collaborated with management to align departmental objectives with overall resort goals. Exceeded company objectives with a QA score of 94 in the units. Maintain a Medallia score of 87-90% consistently every month Partnered with other departments to achieve daily operational success and enhance guest experiences.
- Directed housekeeping operations across WorldMark vacation resort guest rooms and common areas.
- Scheduled housekeeping staff and assigned daily cleaning priorities.
- Inspected guest rooms for cleanliness, supplies, and presentation standards.
Manager Assistant
4 Years 3 Months- Assisted in bidding for concrete jobs including footings, foundations, retaining walls, and flat work like driveways and floors based on blueprints. Managed incoming phone calls and routed them to appropriate personnel. Addressed UDOT issues and provided answers to inquiries. Organized all financial statements and payroll.
- Coordinated daily schedules for Ellison Contractors field crews and subcontractors.
- Managed permit paperwork and jobsite compliance records for Ellison Contractors.
- Communicated project updates with clients, vendors, and supervisors.
Yard Manager
1 Year 9 Months- Scheduled and confirmed deliveries, Conducted training sessions for staff, improving skills and performance., Coached and mentored staff, ensuring smooth delivery and enhancing customer service. Motivated team to achieve fast and efficient deliveries. Managed maintenance of delivery fleet to ensure operational efficiency. of all aspects of the delivery fleet such as maintaining excellent condition of the trucks, preventative maintenance of them as well.
- Managed lumber yard operations for building materials at regional lumber supplier.
- Supervised receiving, unloading, and storage of lumber, hardware, and supplies.
- Coordinated customer pickups, deliveries, and yard traffic for efficient movement.
Education
High School Diploma
Skills
Document processing
Data entry
Tax compliance
Regulatory compliance
Compliance management
Record management
Document accuracy
Data confidentiality
Data processing
Workflow coordination
Project coordination
Operational oversight
Financial recordkeeping
Process improvement
Team leadership
Team collaboration
Communication skills
Clerical management
Customer service
Attention to detail
Time management
Client relations
Stakeholder engagement
Confidentiality
Mail management
English
Mail management
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License
- CPR Certification
Timeline
Clerk
IRS Tax
01.2025 - CurrentRead More
Supervisor/Manager
OGDEN REGIONAL MEDICAL CENTER
10.2016 - 12.2022Read More
Store Manager
PARC
08.2015 - 05.2016Read More
Custodial Supervisor
PARC
01.2015 - 08.2015Read More
Housekeeping Manager
World Mark
05.2002 - 08.2014Read More
Yard Manager
Anderson Lumber Company
04.1997 - 01.1999Read More
Manager Assistant
Ellison Contractors
10.1996 - 01.2001Read More
Weber High School
High School Diploma
Read More