Robyn Jordan
Lumberton,TX
Summary
Insightful Research Interviewer with significant experience compiling statistical data on psychology-related issues within medical clinics. Organized and detailed to manage multiple, concurrent tasks. Proven to build trust and rapport with participants and clinic staff.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Interviewer
Louisiana State Office Of Behavioral Health
Baton Rouge, LA
08.2016 - Current
- Visit mental health clinics statewide and interview patients to ensure they are receiving quality care.
- Make observation reports on every clinic to send back to the State Office.
- Enter details into computer systems and manage database of information.
- Explain questions in better detail for interviewees to allow truthful answers, ensuring they all have a voice.
Patient Liaison
Central State Hospital
Pineville, LA
02.2015 - 08.2016
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Worked effectively with staff from all departments to coordinate resolutions.
- Assisted patients in understanding individual rights and responsibilities in regards to their care.
Education
No Degree - Business Administration
Lamar University
Beaumont, TXHigh School Diploma -
Bridge City High School
Bridge City, TX05.1997
Skills
- Experienced interpersonal skills with patients, clients and co-workers
- Adept at maintaining essential records as well as filing skills
- Proficient in various computer programs
- Qualified in a medical office setting
- Punctual and expeditious at learning new job skills
- Communicative and friendly with co-workers
- Dependable
Certification
- Trained Peer Support Specialist
Timeline
Patient Interviewer
Louisiana State Office Of Behavioral Health
08.2016 - Current
Patient Liaison
Central State Hospital
02.2015 - 08.2016
No Degree - Business Administration
Lamar University
High School Diploma -
Bridge City High School
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