Robyn J. Ortega
Oak View Group
Las Cruces
3
years of professional experience
Compassionate and motivated Counseling and Community Psychology student with strong communication, leadership, and interpersonal skills. Experienced in client services, mental health outreach, and community engagement. Aspires to make a meaningful difference by supporting individuals and promoting mental health and well-being.
Work History
Servant Leadership Team Volunteer
2 Years 3 Months- Coordinated monthly liturgical schedules, including volunteer recruitment, training, and assignments, to support organized student Masses.
- Collaborate with student leaders to organize retreats and campus events, coordinating responsibilities and supporting team goals.
- Foster a welcoming and supportive environment through peer encouragement, relationship-building, and community engagement.
Guest Services Supervisor
3 Years 2 Months- Resolved guest concerns and interpersonal conflicts through active listening, problem-solving, and de-escalation techniques.
- Supervised and trained guest services staff, fostering teamwork, effective communication, and a supportive work environment.
- Communicated with individuals from diverse backgrounds while maintaining professionalism, patience, and empathy in high-pressure situations.
Front Desk Receptionist Intern
4 Months- Assist with client intake, scheduling, and appointment coordination while accurately maintaining electronic health records and supporting daily clinic operations.
- Maintain client confidentiality by following ethical guidelines and establishing procedures for handling sensitive information.
- Develop mental health outreach materials to promote awareness of counseling services and healthy coping strategies among university students.
Education
Bachelor of Science - Counseling And Community Psychology
- Senior
- GPA: 3.93
- Crimson Scholar List [Fall 2026]
Skills
Electronic records management
Client scheduling
Community engagement
Volunteer coordination
Leadership
Team collaboration
Timeline
Front Desk Receptionist Intern
NMSU CEP Clinic
08.2026 - 12.2026Read More
Servant Leadership Team Volunteer
St. Albert the Great Newman Center
08.2024 - CurrentRead More
Guest Services Supervisor
Oak View Group
09.2023 - CurrentRead More
New Mexico State University
Bachelor of Science from Counseling And Community Psychology
Read More