Robyn McGee
Fairborn,OH
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
6
6
years of professional experience
Work History
Dasher
Door Dash
San Francisco, CA
02.2018 - Current
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Developed and maintained professional relations between customer, store personnel, and company.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Instacart Shopper
Instacart
San Francisco, CA
09.2019 - 10.2022
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
- Provided product advice to customers to help select most suitable items for individual needs.
- Documented sales and customer feedback to enable tracking history and maintain accurate records.
- Communicated with vendors to stay informed of new products and stock availability.
Education
English Pre-law - Education
Central State University
Wilberforce, OH06.2004
Skills
- Recordkeeping Requirements
- Customer Experience
- Two-Wheeler Operation
- Valid Driver's License
- Phone Orders
- Delivery Confirmations
Timeline
Instacart Shopper
Instacart
09.2019 - 10.2022
Dasher
Door Dash
02.2018 - Current
English Pre-law - Education
Central State University