Robyn Reinig
Omaha,NE
Summary
Dynamic leader with a proven track record at Triage Staffing Inc., excelling in coaching and mentoring, and performance monitoring. Enhanced nursing recruitment processes, significantly improving hire quality and recruiter accountability. Skilled in customer service and relationship building, adept at implementing CRM systems for operational efficiency. Achieved a positive work environment, demonstrating exceptional curriculum development and performance metrics analysis.
Overview
15
15
years of professional experience
Work History
Nursing Development Manager
Triage Staffing Inc.
09.2021 - Current
- Lead weekly one on one meetings for up to 5-8 recruiters at one time, within the first year of employment, to keep individuals on ramp and holding recruiters accountable by reviewing TOA projections, weekly/monthly expectations, and efforts.
- Assisted Nursing Team Leads with weekly/bi-weekly one on one meeting for up to 5-7 recruiters at one time, over one year of employment who are below ramp expectation and holding recruiters accountable by reviewing TOA projections, weekly/monthly expectations, and efforts..
- Collaborating directly with the training team on new hire trainees in developing nursing recruiters within their first three months of employment.
- Working directly with the Nursing Manager on updating and maintaining policies and procedures within the nursing department.
- Listening and providing feedback to nursing recruiters on live/recorded phone calls.
- Coaching nursing recruiters to help maintain and organize pipelines, setting up queries to help reach new business/candidates, organizing and staying on top of coming off lists and new submissions.
- Helping to train and implement a new CRM, BullHorn, for Go Live and being a resource after GoLive for recruiters with questions and problem solving.
- Championed and maintained a positive work environment.
Nursing Recruiter
Triage Staffing Inc.
08.2013 - 09.2021
- Enhanced the quality of nurse hires by conducting thorough interviews and assessing candidates'' skills, experience, and cultural fit through calls, text, and email avenues.
- Cultivated long-lasting relationships with nursing professionals by providing exceptional support throughout the hiring process.
- Facilitated smooth onboarding experiences for new hires by coordinating orientation schedules, completing paperwork accurately, and addressing any concerns promptly.
- Conducted regular follow-ups with placed candidates to ensure satisfaction levels remained high and address any potential issues proactively.
Business Development Representative
Applied Underwriters Inc
09.2012 - 08.2013
- Market the EquiltyComp product to independent retail agencies, producers, and brokers.
- Solicit new business by prospecting/cold calling and pre-qualifying business opportunities.
- Respond to and follow up on leads from marketing campaigns.
- Manage and maintain contact database management system.
- Develop detailed profiles of agency structure, organization, and operations.
- Consistently increase agency sales production.
- Monitor submission status for agency communication.
Leasing Agent
The Richdale Group
12.2009 - 09.2012
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Distributed and followed up on tenant renewal notices.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Participated in property inspections to prepare for move-ins and move-outs.
Education
Bachelor of Science - Business Management/Marketing
Northwest Missouri State University
Maryville, MO12.2009
Skills
- Coaching and Mentoring
- New Employee Training
- Performance monitoring
- Customer Service
- Relationship Building
- Curriculum Development
- Performance Metrics
Timeline
Nursing Development Manager
Triage Staffing Inc.
09.2021 - Current
Nursing Recruiter
Triage Staffing Inc.
08.2013 - 09.2021
Business Development Representative
Applied Underwriters Inc
09.2012 - 08.2013
Leasing Agent
The Richdale Group
12.2009 - 09.2012
Bachelor of Science - Business Management/Marketing
Northwest Missouri State University
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