Robyn Shannon
Smyrna,GA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Desire to work in a positive service and orientated position in a dynamic setting that will utilize professional skills to accomplish the goals of the establishment.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Turkey Leg Hut
Houston, TX
07.2022 - 03.2023
- Increased number of regular customers by building rapport with new customer and providing highest quality of service.
- Took food orders and introduced customers to “Signature” item and recommended beverage pairing to accompany their food.
- Memorized over 50 cocktail recipes and drink variations; while providing personal experience for each customer.
- Supported team members by picking up extra shifts and remaining flexible in scheduling and availability.
Lead Bartender
Grand Lux Cafe
Houston, TX
06.2021 - 07.2022
- Checked guests' identification before serving alcoholic beverages.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager
Sugar's Cajun Restaurant
Missouri City, TX
10.2020 - 12.2020
- Mentoring 4 team members on POS/sales, bar prep, and bartending strategies.
- Perform closing process on nightly basis, including locking up establishment, cleaning, and performing proper end of shift reports.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts and specialty drinks.
Bar Manager
Therapy Night Club
Houston, TX
11.2016 - 09.2018
- Closed out cash register and prepared cashier report at close of business.
- Created effective employee schedules maintaining coverage at peak times.
- Decreased waste, following strict recipes and drink measurement protocol.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Lead Bartender
Engine Room Night Club
Houston, TX
01.2015 - 10.2016
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Server
Pappadeaux's Seafood Kitchen
Houston, TX
12.2013 - 04.2014
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for guests.
- Bussed and reset tables to keep dining room and work areas clean.
Chef/Bistro Chef
Lifetime Fitness Sugarland
06.2012 - 07.2013
- Planned menus and filled orders
- Managed summer poolside kitchen staff
- Monitored line processes to maintain consistency in quality, quantity and presentation.
Education
Bachelor of Arts - Liberal Arts And General Studies
Texas Southern University
Houston, TX05.2017
High School Diploma -
Westside High School
Houston, TX2012
Skills
- Communication
- Multitasking
- Prioritizing
- Organization
- Leadership Interpersonal Problem-solving Planning
- High-Volume Dining
- Alcohol Ordering
- Food and Beverage Management
Timeline
Bartender/Server
Turkey Leg Hut
07.2022 - 03.2023
Lead Bartender
Grand Lux Cafe
06.2021 - 07.2022
Bar Manager
Sugar's Cajun Restaurant
10.2020 - 12.2020
Bar Manager
Therapy Night Club
11.2016 - 09.2018
Lead Bartender
Engine Room Night Club
01.2015 - 10.2016
Server
Pappadeaux's Seafood Kitchen
12.2013 - 04.2014
Chef/Bistro Chef
Lifetime Fitness Sugarland
06.2012 - 07.2013
Bachelor of Arts - Liberal Arts And General Studies
Texas Southern University
High School Diploma -
Westside High School