Robyn Stringfellow

- Worked directly with store manager in setting the visual presentation of the store through merchandising, floorset planning and execution, launches and updates

- Reinforced customer service values by coaching assistant managers and staff members which helped drive sales to above 7% over previous year

- Responsible for maintaining visual standards of 15000 sqft store and overseeing window execution, installs, and mannequin styling

• Supervised opening and closing operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, training and them in the Customer First model while fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies per Loss Prevention guidelines.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers with a positive, warm attitude and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.