Robyn Vojt
Cranford
Summary
Hardworking and competent professional with extensive knowledge in a diversity of medical settings. Proficient and professional, willing to work various shifts and driven to perform successfully in solitary role or as part of team.
Overview
29
29
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Mortuary Assistant
NJ Removal Service
Cranford
09.2017 - Current
- Coordinated transportation of remains to and from various locations.
- Identified needs of customers promptly and efficiently.
- Oversaw compliance with legal regulations and industry standards.
- Removed deceased from place of death and transported to funeral home.
- Provided customer service by answering incoming calls and providing service in a timely manor.
Office Manager / Mortuary Assistant
Mastapeter Funeral Home
Roselle Park
04.2024 - 07.2026
- Managed daily office operations and staff scheduling for funeral services.
- Coordinated communication between families and funeral directors effectively.
- Oversaw inventory management of funeral supplies and equipment.
- Assisted in preparing documentation for services and regulatory compliance.
- Maintained a respectful and compassionate environment for grieving families.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated transportation of remains to and from various locations.
- Maintained cleanliness and organization of mortuary facilities and equipment.
- Inspected facilities regularly to ensure compliance with health codes and regulations.
- Prepared death certificates and drafted obituaries.
- Obtained doctors' signatures on death certificate.
- Provided emotional support by listening carefully to family members' concerns about their deceased loved one's care.
- Transported deceased bodies from place of death to mortuary facility.
- Advised families on available options for handling remains.
- Coordinated with vendors for flowers, removal services and funeral trade services.
- Assisted with preparation of bodies for burial or cremation, including washing, dressing, grooming and casketing.
Patient Care Tech /Office Management
Dr. Thomas Kaylen
South Plainfield
11.2020 - 11.2023
Owner/Operator
Love Those Paws LLC
Cranford
07.2015 - 04.2020
- Managed daily operations of pet care services and scheduling.
- Trained staff on best practices for animal handling and care.
- Managed dog behavior through positive reinforcement techniques and socialization.
- Provided regular updates to clients about their pets' activities and well-being.
Medical Office Assistant / Patient Care Technician
Dr. Gary Kaye
Cranford
11.2001 - 07.2015
- Processed insurance claims and verified patient eligibility for treatments.
- Assisted with referrals and prepared medical records for patients.
- Managed medical records using an electronic health record system.
- Followed HIPAA guidelines to ensure confidentiality of patient information.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues.
- Supported front desk functions, including greeting patients and answering phone inquiries.
- Accurately entered billing codes into the computer system for reimbursement purposes.
- Collaborated with medical staff to prepare treatment rooms and necessary supplies.
- Managed inventory of medical supplies, ensuring adequate stock levels at all times.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Phlebotomy, and other laboratory tests as directed by physician or RN.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Operated sterilization equipment to ensure compliance with health standards.
- Monitoring follow up health care logs to remind patients of necessary diagnostic testing.
- Implemented changes necessary for successful transition from paper-based medical records to an electronic medical record environment.
- Proficient in the use of ICD-9 and ICD-10 codes.
- Proficientcy in Phreesia tablet system and EMR.
Patient Care /Certified Surgical Technician
Atlantic Health System, Morristown & Overlook
Morristown
02.1997 - 11.2001
- Assisted in preparing surgical instruments and ensuring cleanliness.
- Collaborated with surgical team to maintain sterile field during procedures.
- Monitored patient vital signs and reported changes to the medical team.
- Educated patients on post-operative care and recovery protocols.
- Performed EKG tests to monitor patients' heart activity and detect abnormalities.
- Performed venipuncture and other specimen collection procedures to support laboratory testing.
- Operated diagnostic equipment to conduct various medical tests.
- Assisted healthcare professionals with patient preparation and care procedures.
- Maintained accurate records of test results and patient information.
- Observed and recorded vital signs and reported changes to physician.
- Managed inventory purchasing, organization and tracking.
- Cleaned and sterilized laboratory equipment to prevent cross-contamination.
- Performed complete blood counts using automated hematology analyzer.
- Monitored vital signs and documented changes in patient conditions.
- Assisted nurses with patient assessments and daily care tasks.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Restocked unit frequently with necessary medical supplies.
Medical technician /Front Desk Receptionist
The Pediatric Center
New Providence
05.1997 - 01.1999
- Conducted routine diagnostic tests on pediatric patients.
- Maintained accurate patient records and documentation.
- Monitored inventory levels of medical supplies and equipment.
- Managed appointment scheduling and maintained accurate patient records.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed orders for lab testing and liaised with physicians to review results.
- Performed venipuncture and swab collection procedures according to established standards.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Completed immunization records for physician review.
Education
Cranfors High School
Cranford, NJMedical Technician - Medical
Union County College
Cranford, NJSkills
- Office administration
- Electronic health records
- Patient care coordination
- Front desk operations
- Administrative support
- Service-oriented mindset
Certification
- CPR certified
- Emergency Medical Technician
- Fire 1 & 2 certifications
Timeline
Office Manager / Mortuary Assistant
Mastapeter Funeral Home
04.2024 - 07.2026
Patient Care Tech /Office Management
Dr. Thomas Kaylen
11.2020 - 11.2023
Mortuary Assistant
NJ Removal Service
09.2017 - Current
Owner/Operator
Love Those Paws LLC
07.2015 - 04.2020
Medical Office Assistant / Patient Care Technician
Dr. Gary Kaye
11.2001 - 07.2015
Medical technician /Front Desk Receptionist
The Pediatric Center
05.1997 - 01.1999
Patient Care /Certified Surgical Technician
Atlantic Health System, Morristown & Overlook
02.1997 - 11.2001
Cranfors High School
Medical Technician - Medical
Union County College