
Experienced Care Coordinator leveraging 20 years in substance abuse, mental health, and homelessness sectors. Facilitates connections between individuals, landlords, and resources to overcome barriers to permanent housing. Expertise in guiding clients through essential documentation, income verification, unit location, funding identification, and lease processes.
Managed caseload of 20-25 clients, ensuring timely support and effective resource allocation. Manage the documentation in HMIS beginning at intake to completion of the program Assisted individuals with housing navigator during lease up process, facilitating smooth transitions into housing. Connected individuals to community resources for support Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards. Advocated for individuals to navigate barriers, connecting them with essential resources and support. Facilitated workshops to educate clients on available resources and enhance community engagement. Analyzed client feedback to identify gaps in services and recommend operational improvements.
Coordinated individualized service plans for clients, ensuring tailored support and resource access.
Facilitated client intake assessments, identifying immediate needs and appropriate interventions.
Developed relationships with community partners to enhance service delivery and resource availability.
Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority. Checked and verified photo identification prior to granting facility access. Secured personal and company goods against robbery, vandalism, and illegal entry through vigilant monitoring and enforcement of access protocols. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Reported suspicious activities and persons to law enforcement. Documented incidents of property damage, theft, unauthorized persons, and unusual activities, ensuring accurate records for law enforcement and internal review.
Conducted regular patrols to ensure safety and security of premises.
Monitored surveillance systems to detect and respond to suspicious activities.
Responded promptly to incidents, coordinating with law enforcement when necessary.