Professional Summary
Overview
Work History
Education
Skills
Timeline
Housing Navigator

Robyn Williams

Union Station Homeless Services
Rancho Cucamonga,CA
Robyn Williams
7
years of professional experience

Experienced Care Coordinator leveraging 20 years in substance abuse, mental health, and homelessness sectors. Facilitates connections between individuals, landlords, and resources to overcome barriers to permanent housing. Expertise in guiding clients through essential documentation, income verification, unit location, funding identification, and lease processes.

Work History

Housing Navigator

4 Years 7 Months
Union Station Homeless Services | 01.2022 - Current

Managed caseload of 20-25 clients, ensuring timely support and effective resource allocation. Manage the documentation in HMIS beginning at intake to completion of the program Assisted individuals with housing navigator during lease up process, facilitating smooth transitions into housing. Connected individuals to community resources for support Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards. Advocated for individuals to navigate barriers, connecting them with essential resources and support. Facilitated workshops to educate clients on available resources and enhance community engagement. Analyzed client feedback to identify gaps in services and recommend operational improvements.

Coordinated individualized service plans for clients, ensuring tailored support and resource access.

Facilitated client intake assessments, identifying immediate needs and appropriate interventions.

Developed relationships with community partners to enhance service delivery and resource availability.

Care Coordinator

4 Years 7 Months
Union Station Homeless Services | 01.2022 - Current
  • Coordinated care plans for clients, ensuring alignment with individual needs and resources.
  • Monitored client progress and adjusted care strategies as necessary to achieve goals.
  • Assisted in the development of individualized treatment plans based on client assessments.
  • Monitored client progress and adjusted care strategies to achieve goals.
  • Provides trauma informed services that align with Housing First and Harm Reduction philosophies, are in accordance with agency and funder expectations, and abide by legal and ethical standards. Advocate for Individuals to assist them with navigating through their barriers
  • Transporting Clients to appointments and to obtain vital documents needed for employment and housing.

  • A

Security Officer

1 Year 11 Months
Galaxy Security | 02.2020 - 01.2022

Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority. Checked and verified photo identification prior to granting facility access. Secured personal and company goods against robbery, vandalism, and illegal entry through vigilant monitoring and enforcement of access protocols. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors. Reported suspicious activities and persons to law enforcement. Documented incidents of property damage, theft, unauthorized persons, and unusual activities, ensuring accurate records for law enforcement and internal review.

Conducted regular patrols to ensure safety and security of premises.

Monitored surveillance systems to detect and respond to suspicious activities.

Responded promptly to incidents, coordinating with law enforcement when necessary.

Education

Associate of Science - Social Psychology

Coastline Community College | Fountain Valley, CA | 06-2027

Skills

Problem - Solving
Problem solving
Organizational networking
Verbal communication
Client Advocacy
Rapport building
Team collaboration
Time management

Timeline

Housing Navigator

Union Station Homeless Services
01.2022 - CurrentRead More

Care Coordinator

Union Station Homeless Services
01.2022 - CurrentRead More

Security Officer

Galaxy Security
02.2020 - 01.2022Read More

Coastline Community College

Associate of Science from Social Psychology
Read More
Robyn WilliamsHousing Navigator