Robynn Smith
Pickens,SC
Summary
Energetic customer service representative and office manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
8
8
years of professional experience
Work History
Office Manager
Timber Time Tree Service
06.2020 - 08.2023
- Delegated work to staff, setting priorities and goals
- Maintained computer and physical filing systems
- Leveraged data and analytics to make informed decisions and drive business improvements
- Successfully managed budgets and allocated resources to maximize productivity and profitability
Assistant Deli Manager
SPINX
09.2017 - 11.2019
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Managed staff schedules of 6 employees and maintained adequate coverage for all shifts.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations
Dispatcher
Bowers Emergency Services
05.2015 - 08.2017
- Communicated with individuals within inbound call center setting to complete dispatch support for non-emergent calls
- Identified locations and needs of callers to accurately send assistance
- Utilized various software systems to facilitate movement, planning and scheduling
- Directed dispatching, routing, and tracking of 6-8 fleet vehicles daily
Education
Some College (No Degree) - Human Science
Southern New Hampshire University
New Hampshire, OHHigh School Diploma -
Berea High School
Greenville, SC05.2006
Skills
- CRM and Office Management
- Invoicing and Billing
- Data Entry
- Budgetary Planning
- Workforce Management
- Work Planning, Training and Development
- Customer Relations Reporting
- Administrative Support
- Customer Service
- Scheduling and Calendar Management
Timeline
Office Manager
Timber Time Tree Service
06.2020 - 08.2023
Assistant Deli Manager
SPINX
09.2017 - 11.2019
Dispatcher
Bowers Emergency Services
05.2015 - 08.2017
Some College (No Degree) - Human Science
Southern New Hampshire University
High School Diploma -
Berea High School
Similar Profiles
Quintin MillerQuintin Miller
Landscaping Crew Member at Timber Tree ServiceLandscaping Crew Member at Timber Tree Service
Thomas NorthcuttThomas Northcutt
Ground Guy /climber/bucket Operator at Coastal Timber Tree ServiceGround Guy /climber/bucket Operator at Coastal Timber Tree Service
James HuckettJames Huckett
Owner/ Operator at Timber Wolf Chimney Service, LLCOwner/ Operator at Timber Wolf Chimney Service, LLC