Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocco Armato

Lanoka Harbor

Summary

Dynamic bartender with a proven track record at Manasquan River Golf Club, known for crafting innovative cocktails and delivering exceptional customer service. Highly reliable and a strong multitasker, I fostered loyal clientele and reduced wait times, enhancing guest satisfaction during events. Engaging personality and effective communication skills drive repeat business.

Overview

5
5
years of professional experience

Work History

Bartender

Manasquan River Golf Club
08.2025 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Crafted customized cocktails and beverages to enhance guest satisfaction during events.
  • Addressed guest inquiries and resolved issues promptly to maintain positive event experiences.

Bartender

Pinetar Bar and Grill
06.2024 - Current


  • Maintained cleanliness and organization of bar area, adhering to health and safety standards.
  • Assisted in training new staff on cocktail preparation and customer service protocols.
  • Developed seasonal drink menus, enhancing customer experience through innovative offerings.
  • Fostered positive relationships with patrons, providing personalized service to encourage repeat business.
  • Served high customer volumes during special events, nights, and weekends.

Lifeguard

Candlewood Management Services
06.2021 - 09.2023
  • Monitored pool area to ensure safety of patrons and adherence to rules.
  • Responded promptly to emergencies, executing first aid and CPR techniques as needed.
  • Assisted with maintaining cleanliness and organization of pool facilities and equipment.
  • Conducted regular safety drills to prepare for potential emergency situations.

Server

Via Napoli
03.2021 - 08.2022
  • Delivered exceptional customer service, enhancing overall dining experience and guest satisfaction.
  • Managed order accuracy, ensuring timely delivery of food and beverages to guests.
  • Collaborated with kitchen staff to streamline service flow during peak hours, improving efficiency.
  • Trained new team members on service protocols and menu knowledge, fostering a cohesive work environment.
  • Upsold menu items effectively, contributing to increased average check totals through strategic recommendations.

Education

No Degree - Advertising

Ocean County College
Toms River, NJ

No Degree - Advertising

Rowan University
Glassboro, NJ
05-2027

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Memory retention
  • Engaging personality
  • Patience and tolerance

Timeline

Bartender

Manasquan River Golf Club
08.2025 - Current

Bartender

Pinetar Bar and Grill
06.2024 - Current

Lifeguard

Candlewood Management Services
06.2021 - 09.2023

Server

Via Napoli
03.2021 - 08.2022

No Degree - Advertising

Ocean County College

No Degree - Advertising

Rowan University

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