Rocco Chichelo
Morris Plains,NJ
Summary
Experienced, highly motivated, polite customer service representative. I am eager to help create positive relationships with customers and clients. Strong strategies and problem solving skills.
Overview
4
4
years of professional experience
Work History
Grocery Stocker
Uncle Giuseppe's Marketplace
01.2021 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Performed inventory control, such as counting, and stocking merchandise.
Grocery Cashier
Stop and Shop Supermarket
09.2020 - 09.2021
- Assisted customers with bagging groceries, ensuring proper handling of fragile items to minimize damages.
- Streamlined the checkout process for quicker transactions, resulting in shorter wait times for customers.
- Maintained up-to-date knowledge on store promotions and sales events, informing customers about potential savings opportunities.
- Handled cash and credit card transactions accurately, maintaining a balanced cash register at the end of each shift.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
High School Diploma -
Whippany Park High School
Whippany, NJ06-2019
Skills
- Time management
- Cleaning and sanitizing
- Workplace safety
- Shelf organization
- Customer relations
- Problem resolution
- Relationship building
- Conflict resolution
- Payment processing
- Product knowledge
Timeline
Grocery Stocker
Uncle Giuseppe's Marketplace
01.2021 - Current
Grocery Cashier
Stop and Shop Supermarket
09.2020 - 09.2021
High School Diploma -
Whippany Park High School
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