Rocco Murro
Manahawkin,NJ
Summary
Im an extremely hard worker! When I set my mind to something I do it! I’m a super fast, hands on learner, and never need to be told what to do! I’ve had a variety of jobs from delivery to landscaping to hvac work, and I excelled in all of them! I recently started an online reselling merch business that is steadily growing!! I am reliable and am able to thrive in high paced tense situations. While still getting the job done and making the customer happy!!
Overview
12
12
years of professional experience
Work History
Delivery Driver
New China Cafe
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Flea Market Vendor
Self Employed
10.2023 - Current
- Negotiated better deals with suppliers by demonstrating loyalty and commitment to long-term relationships.
- Established a loyal customer base by consistently delivering high-quality products and exceptional service over time.
- Maximized profits by constantly analyzing sales data and adjusting prices or product selection as needed based on demand.
- Boosted customer satisfaction by providing excellent service and maintaining a clean, organized market stall.
- Monitored market trends to identify new products or services that could be offered at the vendor''s stall, expanding the range of available options for customers.
- Leveraged social media platforms to promote the market vendor''s business, attracting new clients while retaining existing ones.
Online Reseller
Self Employed
10.2023 - Current
- Streamlined shipping processes by implementing cost-effective methods for order fulfillment, reducing delivery times and improving customer satisfaction ratings.
- Managed financial records accurately by maintaining detailed spreadsheets of sales transactions, expenses, and profits for business reporting purposes.
- Enhanced product descriptions with well-researched content and visually appealing photos, capturing buyer attention and improving conversion rates.
- Negotiated favorable purchasing terms with suppliers, reducing overall costs and increasing profit margins on resold merchandise.
- Established positive relationships with clients through exceptional customer service skills, leading to repeat business and referrals.
- Maintained organized storage facilities for physical inventory items, ensuring easy access for quick order fulfillment while minimizing damages or loss of goods.
Server
Meyersville Inn
12.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Landscape Foreman
Marc’s Landscaping
03.2013 - 12.2019
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
- Performed planting, watering, mulching, and edging of lawns.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Maintained grounds by trimming, weeding, and general clean-up.
- Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Maintained tools and equipment to foster safe and consistent operation.
- Installed ponds, waterfalls and other water features and tested for proper functionality.
Laborer Worker
All Temp Air Conditioning
04.2017 - 10.2019
- Improved worksite efficiency by consistently maintaining a clean and organized work area.
- Worked alongside team to accomplish work goals according to schedule.
- Prepared job sites by removing debris and setting up materials and tools.
- Organized materials, tools, and equipment to supply team members.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized construction tools and machinery to effectively complete job site projects.
Education
High School Diploma -
Southern Regional High School
Manahawkin, NJ06.2011
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Dependable and reliable
- Problem-Solving
- Loading and unloading
- Heavy Lifting
- Stocking and Inventory
- Equipment Operation
- Equipment monitoring
- Multitasking
- Ability to Lift 50 Pounds
- Cash Handling
Timeline
Delivery Driver
New China Cafe
10.2023 - Current
Flea Market Vendor
Self Employed
10.2023 - Current
Online Reseller
Self Employed
10.2023 - Current
Server
Meyersville Inn
12.2021 - 03.2022
Laborer Worker
All Temp Air Conditioning
04.2017 - 10.2019
Landscape Foreman
Marc’s Landscaping
03.2013 - 12.2019
High School Diploma -
Southern Regional High School
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