Rochelle Barrie

Provides oversight of HR practices and objectives where assigned. Perform professional work of considerable difficulty overseeing a range of administrative functions related to different areas within Human Resources. Maintains high performance, quality, and productivity standards as well as uphold policies and procedures that are inline with Tulalip's Mission, vision, and values.

• Develop, evaluate, implement, and manage policies, functions, and activities within assigned area.
• Employee Relations-Oversees appeals, unemployment, retirement, and has assisted with internal promotions.
• Advises managers, supervisors, and employees in application of policies and procedures.
• Evaluate decisions and process to ensure compliance with tribal codes, laws and regulations.
• Provides assistance in identifying, evaluating, and resolving work performance problems by facilitating communication, improving employee relation skills, and work performance.
• Responsible for oversight of employee disciplinary meetings, terminations, and investigations.
• Provides support and guidance to complex, specialized, and sensitive questions that arise; may be required to administer and execute routine tasks.
• Responsible for direct oversight and development of assigned HR Specialist I and II.
• Engage, coach, supervise, train, and evaluate assigned employees.
• Update and prepare daily, monthly, and quarterly reports and audits.
• Attend yearly training to keep current on tribal and federal codes, regulations, policies, and laws relating to all matters of Human Resources.
• Responsible for other Human Resources related duties and responsibilities as deemed necessary.
• Reviewed and screened applicant resumes to identify qualified candidates.
• Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
• Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
• Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
• Liaised between management and employees to deliver conflict resolution, alleviate problems.
• Facilitated change management initiatives, effectively communicating expectations to employees during transitions.
• Establish and develop HR standard operations and procedures.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Collaborated with managers to identify and address employee relations issues.
• Advocated for staff members, helping to identify and resolve conflicts.

• Reduced turnover rates by identifying skill gaps and providing targeted training to address employee needs.
• Facilitated open communication between employees and management by conducting regular conflict resolution and effective communication skills.
• Conducted exit interviews and documented employee feedback for use in program improvement.
• Spoke with external vendors for specialized training services, securing competitive pricing while maintaining high-quality standards.
• Trained staff members to lead new hire orientations and provided ongoing support.
• Contributed to company handbook and distributed documentation to new hires.
• Created Power Points tailored to specific departmental goals, ensuring optimal alignment with business objectives.
• Facilitated in-person new hire orientations, and mandatory harassment prevention trainings.

• Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
• Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
• Delivered superior customer service in every interaction and skillfully resolved conflicts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Coordinated supervisory assignments to maintain strong front-line leadership over cage cashiering operations.
• Implemented regular performance reviews, providing constructive feedback and setting achievable goals for improvement.
• Trained Cage Supervisors, Cage Cashiers, Fill Bank Cashiers p for cage cashier department.
• Established clear lines of communication within the team, fostering collaboration and teamwork.
• Ensured smooth daily operations by addressing unforeseen challenges promptly and proactively.
• Maintained compliance with company policies, objectives, and communication goals.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Evaluated employee performance and coached and trained to improve weak areas.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established team priorities, maintained schedules and monitored performance.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Interviewed and hired employees.