Rochelle Johnson
Humble,TX
Summary
Experienced emergency management and disaster recovery professional with over 9 years of progressive experience supporting federal, state, and local response and recovery operations. Proven expertise in FEMA Public Assistance (PA) program delivery, financial tracking and budgeting, grant compliance, and large-scale incident management. Adept at managing complex recovery projects from damage assessment through closeout, developing FEMA Project Worksheets, and advising stakeholders on policy and eligibility requirements. Strong background in data-driven decision-making using EcoSys, eSuite, and federal reporting systems, with demonstrated leadership in high-tempo, multi-agency environments. Recognized for operational efficiency, regulatory compliance, and commitment to supporting disaster-impacted communities.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager
National Emergency Management & Response-PRN Reservist
San Antonio, TX
01.2016 - Current
- Briefed group supervisors on active deployment, ensuring they were aware of local program parameters.
- Maintained strict adherence to all policies and procedures, with an emphasis on code of ethics and laws regarding personally identifiable information (HIPAA).
- Provided immediate and long-term support to disaster survivors, focused on rapid assessment, individualized recovery planning, connected families to essential resources.
- Conducted needs assessments, documented services in databases (DRD), provided crisis intervention, and advocated for resources to address unmet needs.
- Coordinated comprehensive case management services for diverse populations in crisis situations.
- Developed individualized service plans to address clients' unique needs and goals.
FEMA PA Program Delivery Manager
FEMA - Tampa Bay, FL
Tampa Bay, FL
11.2024 - 01.2026
- Supported local governments and non-profits in their recovery from natural disasters by administering federal funding programs, specifically the FEMA Public Assistance (PA) program.
- Managed the end-to-end administrative process, including collecting and organizing crucial documentation such as damage reports, financial records, and maintenance logs.
- Performed Financial Tracking & Budgeting through EcoSys as it provided a centralized platform to manage the lifecycle of grant funding, ensured that project costs align with established budgets.
- Advised clients on FEMA PA policy and compliance rules to ensure their costs were eligible for federal funding.
- Formulated and drafted FEMA PA Project Worksheets (PWs) to secure and process disaster funding.
- Used EcoSys for data-driven decisions regarding large-scale infrastructure projects and complex mitigation efforts.
- Integrate with FEMA's Cost Estimating Format (CEF), helped PDMGs validate that the Scope of Work (SOW) costs submitted by applicants are accurate and documented.
- Led cross-functional teams to deliver disaster recovery programs efficiently and effectively.
- Streamlined project management processes, enhancing communication across stakeholders.
- Facilitated stakeholder meetings to align project objectives with community needs and regulatory requirements.
Disaster Management & Response
Incident Management – Springfield, IL
Springfield, IL
01.2024 - 01.2025
- Data Analyst/Direct Housing Logistics: Assisted with the disaster recovery of Hurricane Helene and Hurricane Milton.
- SIR QASP: Ensured client/applicant projects were free from errors through extensive testing and review.
- Oversaw the progress and development of applicant site inspections to meet or exceed internal and external customer expectations.
- Used EcoSys to provide a centralized, data-driven platform to manage recovery projects, controlled budgets during crises, and planned for risk mitigation.
- Incident Management Team (IMT): Served as Finance Unit Leader, utilizing eSuite to manage finance, check-in, compensation, and procurement.
- Storm & Utilities Damage Assessor: Identified primary and secondary electrical facilities damaged by natural causes. Led a two-person team in patrolling distribution lines and accurately reporting damage assessments.
Operational Liaison/Chief Planning Officer
SW Border Bus Response – Springfield, IL
Springfield, IL
01.2022 - 12.2024
- Oversaw various units including Data, Situation, Documentation, and Medical Field Support, ensuring the smooth operation of the New Arrivals Mission.
- Streamlined operations and reduced incident command sites from three to two in a short timeframe.
- Used EcoSys Enterprise Project Performance (EPP) software to bridge the gap between strategic planning and project execution.
- Collaborated with over 1,000 contractors in the medical field to ensure seamless communication.
- Spearheaded the implementation of a 365/24-hour bus system and managed the logistics for over 5,000 migrants.
- Established specialized divisions focused on housing, medical care, and food.
Outreach Mass Vaccination Coordinator & Liaison Officer
Illinois Emergency Management – Springfield, IL
Springfield, IL
01.2021 - 12.2022
- Managed and organized multiple vaccination campaigns, ensuring adherence to government policies and infection control practices.
- Communicated with school districts, housing authorities, and community-based organizations, assisting with the application process to stand up COVID Vaccination clinics statewide.
- Optimized staff performance by training new site coordinators.
Director of Housing
Housing For Harvey (Grant with the city of Houston) – Downtown Houston, TX
Downtown Houston, TX
10.2017 - 08.2018
- Assist disaster-affected individuals and families in identifying and obtaining available benefits as well as social and community resources as needed.
- HMIS database trained. Audited team productivity, Prepared and submit monthly program reports. Prepared Payroll and maintain grant budget reports as requested by Program Grant Manager.
- Program Director of 10 Case Managers: Provide guidance in assessment of issues as needed. Serve as moderator between Case Manager and Client in the event of an environmental crisis.
- Initiated partnerships which Public Assistance Specialists that increased 406 Mitigation opportunities.
Education
Masters - Business Administration
Texas A & M University
Laredo, TXSkills
- Grant Manager Portal
- Regulatory compliance
- Grant & Capital Campaign Leadership
- Fiscal & Regulatory Oversight
- Strategic Project Management
- Procurement & Contract Negotiation
- Business Development & Strategy
- Technical Writing & Content Strategy
- Operations & Document Control
- Human Capital & Conflict Resolution
- Integrated Digital Literacy
- Compliance & Legal Research
Accomplishments
- FL DR-4834 • DR-4332-TX • DR-4489-IL • DR-4586-TX • EM-3554-TX • DR-4485-TX • DR-4466-TX • DR-4454-TX • DR-4416-TX • DR-4377-TX • COVID-19 • DR-4798-TX • DR-4781-TX • DR-4806 DR-4828-FL
Certification
· Certified Project Manager PMP
· SME-FEMA Individual & Public Assistance, Preparedness, Response, Hazard Migration & IMT.
· Proficient in Grant Manager Portal
· Certified Texas Project Manager
· Various FEMA IS series- ICS 300 & 400, 1000,1008, 1013, 1002, 800
· CPR/First Aid
· OSHA30
· 40 Hour Hazwoper
· Certified Texas Contract manager
· Texas & Florida All lines Adjustor
Timeline
FEMA PA Program Delivery Manager
FEMA - Tampa Bay, FL
11.2024 - 01.2026
Disaster Management & Response
Incident Management – Springfield, IL
01.2024 - 01.2025
Operational Liaison/Chief Planning Officer
SW Border Bus Response – Springfield, IL
01.2022 - 12.2024
Outreach Mass Vaccination Coordinator & Liaison Officer
Illinois Emergency Management – Springfield, IL
01.2021 - 12.2022
Director of Housing
Housing For Harvey (Grant with the city of Houston) – Downtown Houston, TX
10.2017 - 08.2018
Case Manager
National Emergency Management & Response-PRN Reservist
01.2016 - Current
Masters - Business Administration
Texas A & M University