Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Heather Curtis

Hartford,CT

Summary

To work with an institution that will afford me the opportunity to capitalize on my skills, while contributing to the development of the organization.

Marketing professional with proven track record in developing and implementing effective communication strategies. Known for collaborative teamwork and delivering impactful results.

Current healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Marketing and Communications Specialist

Express Kitchens
03.2022 - 02.2024
  • Developed targeted marketing campaigns to enhance brand visibility across digital platforms.
  • Collaborated with cross-functional teams to produce high-quality communication materials.
  • Managed social media accounts, increasing engagement through strategic content creation.
  • Conducted market research to identify trends and inform marketing strategies.
  • Assisted in organizing promotional events, ensuring effective audience outreach and participation.
  • Created and maintained a content calendar for consistent messaging across channels.
  • Supported internal communications by drafting newsletters and updates for staff engagement.

Supervisor

Itel BPO Smart Solutions
04.2015 - 02.2020
  • Supervised daily operations to ensure adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a collaborative work environment.
  • Monitored performance metrics to identify areas for staff improvement and operational efficiency.
  • Coordinated schedules and workloads, optimizing resource allocation among team members.

Marketing Rep

A Better World Reality
2006 - 2014
  • Company Overview: (New York, USA) (Part time)
  • Selling properties
  • Introducing locations to home buyers
  • Conducted market research to identify customer needs and preferences for product development.
  • Collaborated with sales team to align marketing strategies with business objectives and drive revenue growth.

Education

State License - Nursing

North East Medical Institute
Hartford, CT
06-2025

Telemarketing

Kenilworth H.E.A.R.T Academy
01.2002

Front Office operations

Kenilworth H.E.A.R.T Academy
01.2000

Data Entry

Kenilworth H.E.A.R.T Academy
01.1991

School Leaving Certificate

St. Benedict High School
01.1990

Skills

  • Call Center Collections, Sales
  • Typing, Telemarketing, Travel Consultant, Receptionist, Telephone Operator
  • Reservation Clerk, Mail & Information Clerk, Bell Hop Cashier
  • Front Office Clerk, Concierge Service, Real Estate Rep

Certification

  • High School Diploma
  • H.E.A.R.T Trust NTA (NCTVET)
  • Certificate Level 1 & 2 in Front Office Operations
  • Certificate - Data Entry Operation/Telemarketing
  • Certificate - Real Estate (Training)
  • Certificate- Supervisory and Management
  • C.X.C
  • English Language
  • Mathematics
  • Economics
  • S.S.C
  • Typing and Short Hand
  • Office Procedures

Timeline

Marketing and Communications Specialist

Express Kitchens
03.2022 - 02.2024

Supervisor

Itel BPO Smart Solutions
04.2015 - 02.2020

Telemarketing

Kenilworth H.E.A.R.T Academy

Front Office operations

Kenilworth H.E.A.R.T Academy

Data Entry

Kenilworth H.E.A.R.T Academy

School Leaving Certificate

St. Benedict High School

Marketing Rep

A Better World Reality
2006 - 2014

State License - Nursing

North East Medical Institute

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Heather Curtis