Rochelle Robb
Paw Paw
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Budtender
Bloom City Club
Paw Paw
10.2025 - Current
- Educated customers on cannabis strains and guided product selection to enhance their experience.
- Recommended tailored products based on customer preferences to increase satisfaction and loyalty.
- Answered questions about product usage and benefits to ensure informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves and ensured inventory was up to date and accessible.
Teller
Honor Credit Union
Portage
10.2023 - 02.2026
- Handled customer transactions, including deposits, withdrawals, loan payments, and other banking services, ensuring seamless service delivery.
- Executed customer transactions with a focus on accuracy and efficiency.
- Managed cash drawer and balanced transactions daily.
- Assisted clients with account inquiries and services.
- Marketed credit union products to increase member engagement and awareness.
RETAIL AND RESERVATION MANAGER
Outdoor Adventures Inc
Kalamazoo
04.2023 - 10.2023
- Managed daily reservations to optimize occupancy and streamline guest experiences for outdoor activities and accommodations.
- Trained new staff on reservation systems and customer service protocols to enhance guest experience.
- Oversaw daily operations of campground general store, ensuring efficient service and product availability.
- Ordered and received inventory to maintain stock levels and product availability.
- Collaborated with team members to ensure smooth operational processes.
ASSISTANT MANAGER
White Flower Cannabis Co
10.2021 - 03.2023
- Managed daily operations of team to ensure seamless workflow
- Performed opening and closing procedures to maintain store readiness
- Processed cash transactions accurately
- Assisted customers with inquiries and issues
- Informed customers about product features and benefits to enhance their purchasing decisions
- Encouraged customers to purchase additional products
Education
HIGH SCHOOL DIPLOMA -
Paw Paw High School
Paw Paw, MISPECIAL EDUCATION -
Central Michigan University
Mount Pleasant, MI, USSPECIAL EDUCATION -
Kalamazoo Valley Community College
Kalamazoo, MISALES AND MARKETING -
Westwood College
Atlanta, GASkills
POS system operation
Customer relationship management
Customer education
Problem solving
Effective communication
Teamwork
Leadership
References
References available upon request
Timeline
Budtender
Bloom City Club
10.2025 - Current
Teller
Honor Credit Union
10.2023 - 02.2026
RETAIL AND RESERVATION MANAGER
Outdoor Adventures Inc
04.2023 - 10.2023
ASSISTANT MANAGER
White Flower Cannabis Co
10.2021 - 03.2023
HIGH SCHOOL DIPLOMA -
Paw Paw High School
SPECIAL EDUCATION -
Central Michigan University
SPECIAL EDUCATION -
Kalamazoo Valley Community College
SALES AND MARKETING -
Westwood College