Ceaira Marshall
Aurora,CO
Summary
Dedicated budtender with expertise in customer service, product knowledge, and effective communication. Committed to enhancing the shopping experience through personalized guidance and education on cannabis products.
Overview
15
15
years of professional experience
Work History
Budtender
Green Remedy
Denver, Colorado
04.2025 - 08.2026
- Delivered excellent customer service by addressing inquiries with expertise and professionalism, fostering trust and loyalty.
- Guided customers in selecting cannabis products based on individual preferences and needs, enhancing personalized shopping experiences.
- Educated clients on product benefits, usage methods, and dosage recommendations to ensure informed purchasing decisions.
- Executed accurate transaction processing using point-of-sale systems. using point-of-sale systems to complete sales efficiently.
- Processed transactions accurately using point-of-sale systems for sales completion.
- Organized product displays to ensure customer accessibility. for optimal customer experience.
- Regularly updated product displays to enhance visual appeal. and ensured inventory was organized and stocked.
- Collaborated with team members to create a welcoming store environment for clients.
Assistant Store Manager
Familly Dollar
Aurora, Colorado
10.2022 - 05.2024
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed inventory levels and organized stock replenishment to ensure product availability.
- Trained new employees on customer service and store procedures.
- Handled customer inquiries and resolved issues effectively and promptly.
- Resolved customer complaints by empathetically listening, documenting details, and providing effective solutions.
- Monitored cash register operations and ensured accurate cash handling procedures.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Implemented safety protocols to maintain a secure shopping environment for customers.
- Assisted in developing promotional displays, increasing product visibility and customer engagement.
Cashier
McDonald's
Aurora, Colorado
10.2020 - 11.2021
- Processed customer transactions accurately using point-of-sale systems.
- Ensured cleanliness and organization of work areas and dining spaces, enhancing customer experience.
- Responded to customer inquiries and provided product information, facilitating informed purchasing decisions.
- Managed cash drawer and balanced transactions throughout shifts, reducing discrepancies and ensuring smooth operations.
- Collaborated with team members to improve service efficiency during busy hours.
- Handled customer complaints professionally and resolved issues promptly.
- Prepared food items according to safety and quality standards.
- Coordinated with kitchen staff to ensure timely order fulfillment.
- Received cash payments during transactions, ensuring accurate financial exchanges. and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Inventory Specialist
Amazon
San Bernardino, California
05.2020 - 10.2020
- Managed inventory levels with Amazon's proprietary tracking systems to support accurate stock availability.
- Conducted regular audits to verify inventory accuracy and uphold compliance with company standards.
- Coordinated stock replenishment to ensure consistent inventory flow and minimize stockouts.
- Collaborated with cross-functional teams to resolve inventory discrepancies effectively.
- Trained new team members on inventory management processes and best practices.
- Utilized data analysis tools to monitor trends in stock movement and usage.
- Implemented process improvements to enhance overall inventory management efficiency.
Market research representative
Discovery Research Group
Aurora, Colorado
01.2020 - 04.2020
- Conducted market analysis to identify consumer trends and preferences.
- Researched target consumers and potential markets, identifying opportunities to capitalize on emerging trends.
- Designed surveys and questionnaires for data collection and insights generation.
- Collaborated with cross-functional teams to develop effective research methodologies that address market needs.
- Analyzed qualitative and quantitative data to inform strategic decisions.
- Presented findings to stakeholders, influencing marketing strategies and initiatives.
- Coordinated focus groups to gather direct feedback from target audiences.
- Assisted in developing reports summarizing research outcomes and recommendations.
- Maintained databases and organized research materials for easy access.
Packing Associate
Green Chef
Denver, Colorado
07.2019 - 09.2019
- prepared items for shipping
- trained and monitored associates to ensure compliance with shipping standards
- measuring and weighing ingredients for food boxes
- Provided detailed reports on shipped items
- prepared healthy meals for associates to promote well-being and teamwork
fry cook
jack in the box
Aurora, CO
12.2016 - 02.2019
- prepared and served orders to maintain high customer satisfaction
- operated large volume cooking equipment including grills, deep-fat fryers, griddles to ensure timely meal preparation
- cleaned and sanitized workspaces to uphold health and safety standards
- Stocked and organized work stations for efficient service.
Packing Associate
gold bug Inc.
Aurora, Colorado
09.2014 - 11.2016
- Inspected products for quality, ensuring freshness and compliance with established standards.
- Labeled packages accurately to ensure proper delivery and enhance customer satisfaction.
- Collaborated with team members to consistently achieve daily production goals and deadlines.
- Assist in training new associates on packing procedures and safety protocols.
- Maintain cleanliness and safety standards in the packing area at all times.
- Communicate effectively with supervisors regarding inventory levels and needs.
- Stacked boxes on pallets in an organized manner to optimize storage space.
Cashier
McDonald's
Aurora, CO
02.2013 - 06.2013
- Processed customer transactions accurately using point-of-sale systems.
- Operated cash register to process payments by cash, check, credit card, gift card, or automatic debit with accuracy.
- Managed cash drawer to ensure accuracy and balance of transactions throughout shifts.
- Assisted customers with inquiries and provided product information.
- Handled customer complaints professionally and resolved issues promptly.
- Maintained cleanliness and organization in work areas and dining spaces.
- Collaborated with team members to enhance service efficiency during peak hours.
- Prepared food items according to safety and quality standards.
- Coordinated with kitchen staff to ensure timely order fulfillment.
Sales Representative
Vector Marketing Company
Littleton, Colorado
10.2011 - 04.2012
- Cultivated customer relationships through effective communication and in-depth product knowledge, fostering loyalty and repeat business.
- Conducted product demonstrations to showcase features and benefits to potential clients.
- Coordinated with team members to devise targeted sales strategies and promotional campaigns, aligning efforts for maximum impact.
- Resolved customer inquiries and issues promptly, contributing to increased satisfaction and retention.
- Trained new sales representatives on company policies and effective sales techniques.
- Maintained accurate records of customer interactions and sales activities in CRM systems.
- Participated in regular team meetings to share insights and improve overall performance.
Education
High School Diploma -
Lincoln Southeast Higho School
Lincoln, NE06-2008
Skills
- Cannabis strain identification
- Product knowledge expertise
- Customer education
- Customer service
- POS processing
- POS system operation
- Cash handling
- Inventory management
- Merchandising visuals
- Sales strategies
- Team collaboration
- Conflict resolution
- Attention to detail
- Problem solving
- Time management
- Effective communication
- POS system operation
Timeline
Budtender
Green Remedy
04.2025 - 08.2026
Assistant Store Manager
Familly Dollar
10.2022 - 05.2024
Cashier
McDonald's
10.2020 - 11.2021
Inventory Specialist
Amazon
05.2020 - 10.2020
Market research representative
Discovery Research Group
01.2020 - 04.2020
Packing Associate
Green Chef
07.2019 - 09.2019
fry cook
jack in the box
12.2016 - 02.2019
Packing Associate
gold bug Inc.
09.2014 - 11.2016
Cashier
McDonald's
02.2013 - 06.2013
Sales Representative
Vector Marketing Company
10.2011 - 04.2012
High School Diploma -
Lincoln Southeast Higho School