Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
29
29
years of professional experience
Work History
Self-Employed
Instacart
12.2020 - Current
Self-motivated, with a strong sense of personal responsibility.
Work effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrates respect, friendliness and willingness to help wherever needed.
Server / Bartender
Olive Garden
10.2010 - 12.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Resident Manager
Willowbrook Apartments
03.1999 - 09.2004
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Reported and documented maintenance requests and scheduled appropriate services.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Conducted thorough background checks on prospective tenants to minimize risks associated with delinquency or lease violations.
Assistant Resident Manager
Willowbrook Apartments
08.1995 - 03.1999
Assisted in budget development by monitoring expenses and providing recommendations for cost-saving measures.
Facilitated lease renewals with existing tenants, maintaining high retention rates within the community.
Maintained accurate records of rent payments, ensuring timely collection and minimizing delinquencies.
Contributed to high occupancy rates through effective marketing strategies and maintaining strong relationships with local real estate agents.
Supported property manager in the implementation of policy updates, ensuring adherence to federal, state, and local housing regulations.