ROCHELLE TEJADA

Skilled substitute teacher with experience at all K-12 grade levels. Possess a strong understanding of various curriculum standards and teaching methods, as well as the ability to quickly adapt to new classroom environments. Known for creating engaging lesson plans, managing classroom behavior effectively, and contributing positively to the learning environment. Have made significant impacts in previous roles by ensuring continuity of education during teacher absences. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

• Proven success in achieving and exceeding goals on monthly basis, consistently known as an asset to the team and for being one of the top employees.
• Experience with medical billing, medical payment processing, medical insurance verifications eligibility and benefits, scheduling and cancelling appointments, entering patient demographics.
• Focuses on easing difficult situations and conflicts so solutions can be reached.
• Competent in computers/programs; Microsoft Office, Nexgen, Point Click Care, swiftly inputs data, and able to work on multiple diagnostic applications and data systems.
• Work well under pressure, have the ability to multitask, superior time management skills, exceeding expectations providing accuracy and quality work.
• Experience in working with patient's, medical providers and managed Certified Nursing Assistant's.
• Trained in HIPPA, maintain confidentiality when reviewing client financial, health and personal information.