Rocio Amaya
El Paso,TX
Summary
Dynamic security professional with a proven track record at Deployed Services, adept in surveillance techniques and emergency response. Bilingual in Spanish and English, I excel in incident reporting and personnel screening, ensuring safety and compliance. Recognized for quick problem-solving and effective communication, I thrive in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Deployed Services
El Paso, TX
2023.01 - 2025.06
- Guarded restricted areas to prevent unauthorized entry.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Confirmed visitor identification prior to granting entry into the building.
- Operated communication systems between officers stationed throughout the facility.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Case Aide
compass connection
El Paso, TX
2023.08 - 2024.07
- Documented client interactions and maintained accurate case files for review.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Provided administrative support to case managers, including filing and organizing documents.
- Backed up social workers with running daycare, facilitating client groups and assisting with foster care.
Recreation Leader
City of Socorro
City Of Socorro, Texas
2012.05 - 2022.02
- Coordinated special events, ensuring all logistics were managed effectively.
- Performed data entry and other administrative tasks to support departments.
- Managed front desk operations and greeted visitors warmly.
- Created spreadsheets to track customer information such as contact details and preferences.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Education
High School Diploma -
Ysleta High School
El Paso, TX1988-05
Skills
- Surveillance techniques
- Emergency response
- Incident reporting
- Communication systems
- Active shooter training
- Personnel screening
- Security guard license
- Emergency evacuation procedures
- FLUENT IN Spanish and English
Accomplishments
- E-quip background check
Certification
- E-quip Background check (Homeland Security)
- Private Security Guard 11
References
References available upon request.
Timeline
Case Aide
compass connection
2023.08 - 2024.07
Security Officer
Deployed Services
2023.01 - 2025.06
Recreation Leader
City of Socorro
2012.05 - 2022.02
High School Diploma -
Ysleta High School