Rocio Lokhmatov
Gig Harbor,WA
Summary
Adept at driving outcomes, I leveraged negotiation and organizational skills at Skyline Properties Inc. and MultiCare Health to enhance client satisfaction and streamline operations. Fluent in Spanish, I excel in customer service, ensuring seamless transactions and patient care. Achieved a notable increase in repeat business through strategic relationship building and effective communication. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Skyline Properties Inc.
01.2019 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Medical Assistant
MultiCare Health
01.2020 - 06.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Education
LPN - Nursing
Clover Park Technical College
Lakewood, WA06.2024
Skills
- Strong organizational skills
- Excellent teamwork
- HIPAA Compliance
- Patient Scheduling
- Medical terminology knowledge
- Vital Sign Monitoring
- Clinical Documentation
- Patient-focused care
- CPR
- Medical Procedures
- Equipment Sterilization
- Sterile technique
- Fluent in Spanish
- Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
MultiCare Health
01.2020 - 06.2021
Real Estate Agent
Skyline Properties Inc.
01.2019 - Current
LPN - Nursing
Clover Park Technical College
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