Summary
Overview
Work History
Skills
Languages
Timeline
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Rocio Lozoya

Los Angeles,CA

Summary

Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Overview

3
3
years of professional experience

Work History

Head Cashier

Sprouts Farmer Market
Culver City, California
04.2025 - Current

• Greeted and processed pos + cash transactions for customers , also bagged their groceries.

• Assisted with returns and exchanges and provided customer support when needed.

• Monitored checkout registers and self-checkout areas to assist customers with complex transactions.

• Recognized good time management for scheduling of breaks and lunches.

• Managed cash register operations and balanced till at the end of the shift.

Head Cashier

Superior Grocers
Los Angeles, California
04.2023 - 01.2025

• Greeted and processed transactions for customers at Superior Grocers.

• Managed scheduling of breaks and lunches as Head Cashier.

• Assisted with returns and provide customer support when needed.

• Utilized strong memory skills to quickly recognize all produce codes.

Restaurant Hostess

Chilis's Bar and Grill
Inglewood, California
09.2022 - 03.2023

• Welcomed guests, placed reservations and managed contact information when needed.

• Assisted in cleaning and resetting tables to maintain a tidy dining area

• Helped fellow peers by delivering beverages, meals and preparing take out orders.

• Thrived in high-pressure, fast-paced environments.

Skills

  • Team Leadership
  • Customer Service
  • POS system operation
  • Food Service
  • Time management strength

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Head Cashier

Sprouts Farmer Market
04.2025 - Current

Head Cashier

Superior Grocers
04.2023 - 01.2025

Restaurant Hostess

Chilis's Bar and Grill
09.2022 - 03.2023
Rocio Lozoya