Rocio López Contreras
Savage,MN
Summary
Bilingual professional with a Master's in Human Development and extensive experience in administrative functions as well as facilitating interpersonal communication courses. Skilled in active listening, conflict resolution, and creating supportive learning environments. Proven ability to connect with diverse groups through volunteer work in literacy programs. Now seeking to transition back into the workforce and apply strong emotional intelligence and teaching skills to a new and meaningful role.
Overview
11
11
years of professional experience
Work History
Administrative Coordinator
HSIN TEN ENTERPRISE MEXICO
12.2002 - 09.2010
Executed staff recruitment and hiring initiatives to enhance organizational capabilities.
Administered payroll processing and calculated social security contributions.
Coordinated all aspects of importation, including the acquisition of essential permits from the health department.
Addressed legal issues alongside attorney to support organizational objectives and uphold regulatory standards.
Executed translation of documents and marketing materials from English to Spanish.
Accounting Assistant
SERVICIOS EFICIENTES DE RECURSOS HUMANOS
09.1999 - 09.2001
Executed invoice processing and payment transactions utilizing accounting software SAP
Executed general ledger entries to ensure accurate financial reporting
Education
Master of Science - Business Administration
UNIVERSIDAD AUTONOMA DE NUEVO LEON
NUEVO LEON, MEXICOMaster of Arts - HUMAN DEVELOPMENT
UNIVERSIDAD IBERO TORREON
MONTERREY, MEXICOSkills
- Detail-oriented analysis
- Efficient data input
- Effective time management
- Document management
- Literacy instruction
- Presentation skills
- Community outreach
- Relationship building
- Active listening
- Coaching / mentoring
- Training and facilitation skills
Accomplishments
- Lead the legal process to open two companies
- Lead the process to transition the administration practices from small company to mid size company
- Founder of HR department
- Created the employee handbook for the company, making sure it was followed.
- Lead the logistics to open two branches in different cities
- Learned health regulations as well as electrical and consumer, to ensure company complied.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Administrative Coordinator
HSIN TEN ENTERPRISE MEXICO
12.2002 - 09.2010
Accounting Assistant
SERVICIOS EFICIENTES DE RECURSOS HUMANOS
09.1999 - 09.2001
Master of Science - Business Administration
UNIVERSIDAD AUTONOMA DE NUEVO LEON
Master of Arts - HUMAN DEVELOPMENT
UNIVERSIDAD IBERO TORREON