Rocio Mendez
Lampasas,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Insurance Account Representative
Russell Dixon State Farm
07.2020 - Current
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Conducted annual reviews of existing policies to update information.
- Collected premiums on or before effective date of coverage.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bartender/Server
Memos Mexican Restaurant
01.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Bartender
Putters & Gutters
02.2019 - 01.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Esthetician
Aveda Institute
Austin, TX07.2018
High School Diploma -
Lampasas High School
Lampasas, TX05.2007
Skills
- Investment Options
- Outbound Calls
- Insurance Procedures
- Reviewing Renewals
- Billing Procedures
- Call Center Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Insurance Account Representative
Russell Dixon State Farm
07.2020 - Current
Bartender/Server
Memos Mexican Restaurant
01.2020 - Current
Bartender
Putters & Gutters
02.2019 - 01.2021
Esthetician
Aveda Institute
High School Diploma -
Lampasas High School
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