Christylanium McKeever
Indianapolis,IN
Summary
Career Focused and dedicated Insurance Professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. Summary of Skills Active Life, Accident & Health Insurance License with the Indiana Department of Insurance , Annuity Licensed Customer Advocate Excellent Communication Skills Cold Calls Self-motivated Results-driven Life & Health Agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Licensed in 50 States.
Overview
10
10
years of professional experience
Work History
Health Insurance Agent
Humana
08.2022 - Current
- Analyzed customer needs to provide customized insurance solutions.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
- Developed tailored health insurance plans to meet individualized client needs.
- Negotiated with insurers to secure industry-leading health insurance coverage for clients.
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Conducted annual reviews of existing policies to update information.
Life Insurance Agent
SelectQuote
12.2021 - 07.2022
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on insurance policies and procedures.
- Finalized sales and collected necessary deposits.
- Negotiated with customers and insurance companies to secure favorable policy terms.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Support Specialist
UnitedHealth Group
02.2019 - 11.2021
- Handle customer inquiries, 30-50 calls per day, regarding health insurance products including answering plan questions and providing enrollment support.
- Built relationships with customers and community to promote long term business growth.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
Agent
TransAmerica Agency Network, Independent Insurance
01.2013 - 02.2019
- Interview prospective clients to learn about their financial needs and discuss any existing coverage
- Promote agency products to customers in person, writing or over the telephone.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on insurance policies and procedures.
- Finalized sales and collected necessary deposits.
Education
High School Diploma -
Gateway Technical College
Licenses & Certifications
Skills
- Health Insurance Industry Knowledge
- Strategic Initiatives
- Referral Generation
- Consultative Selling Techniques
- Direct Marketing
- Health Insurance Sales
- Customer Experience
- Investment Options
- Cold Calling
- Customer Referrals
Additional Information
- Consistently generated additional revenue through skilled sales techniques. Promoted to Senior Loan Officer after two years of employment. Exceeded sales objectives in 2006. Booked $1,856,233 in new money versus goal of $1,700,000. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Consistently maintained an outstanding rating on reviews with HSBC, including earning an incentive trip to Miami, Florida for outstanding performance. Customer Service acknowledgement January 2006.
Timeline
Health Insurance Agent
Humana
08.2022 - Current
Life Insurance Agent
SelectQuote
12.2021 - 07.2022
Sales Support Specialist
UnitedHealth Group
02.2019 - 11.2021
Agent
TransAmerica Agency Network, Independent Insurance
01.2013 - 02.2019
High School Diploma -
Gateway Technical College
Licenses & Certifications
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